"I was told it would be in withing 5-7 days and it came in after 2 weeks of waiting. Customer service was very nice and helpful however."
"I will never purchase from AJ Moss again. I received Croscill bedding from them as a bridal shower gift. After using it for about 6 months, the fitted sheet ripped and the color deteriorated. I sent AJ Moss pictures and asked that the sheets be replaced. AJ Moss would not replace them but offered to sell them to me, again, at cost, as a gesture of "good will."
Croscill bedding is very expensive and expected to last much longer than I used it for. I feel this company does not stand behind its product and I will never purchase from them again."
"Great buying experience. Was able to purchase a Croscill bedding set for half the cost of what I saw in the department store! Super deal! Ordered and received shipment within one week!"
"Extremely disappointed in the amount of time it took to receive my order. Order was placed 5/24 and am not scheduled to receive it until 7/3. Had I known that it would take this long I would not have placed an order with your company. Also, originally it was stated that orders would be shipped after 15 business days but 1/2 through the process the notice was changed to 20 business days. NOT acceptable. For the amount of money my order cost, I expected much better service. When I get my order it better be flawless. When I contacted customer service to find out why the delay - your response time was also extremely slow. I will never order from your company again and will be sure to share my experience with as many people as possible. "
"Arrived promptly. Everything in perfect condition and as expected."
"I was unaware when ordering that it would take so long to ship and that AJ Moss is just a middleman. Compared to other online ordering, time to ship was very long. Order status on the website was useless. Although AJ Moss sent an email when the item shipped, there was no tracking info and no info about the delivery service. I am satisfied with the product received and only dissatisfied with the ordering experience."
"Was so happy to find this fabric. Beautiful."
"I was thrilled to learn that the bedroom set I had fallen for in the store was advertised by ajMOSS for 40% off! I ordered it immediately with all the pillows and drapes, and it arrived within the week, as advertised. I love my new room and recommend these folks as they delivered the goods.
Texas gal"
"The ordering process was smooth and wonderful. I LOVE my curtains and the material that I ordered to cover my chairs. My ONLY complaint is that the curtains took over a month to ship!!!!"
"Service was great--and so was the quality of the quilt. Thanks! "
"Just great--would use this site again. Delivered on time and the items were beautiful. I was afraid they might be "seconds" , as the price was really great.
Very happy!
Jane NY"
"Love you items and your Prices!!!"
"I noticed a charge on my paypal account for 255 from ajmoss. I googled the company and found their contact page and since I was unable to get through on the phone to anyone after several attempts I sent an email asking for an explanation for the charge to my paypal as I had not ordered anything from this company. I have not received a reply from them thus far and it has been a week. I opened a dispute with paypal of course explaining I didn't make this charge and didn't know what it was for. I told them I'd tried contacting them and asking them for more information on the transaction, but I still havnt heard from anyone. Today I checked the status of the dispute and it states that they have provided paypal with some information that will allow them to further investigate. I am hoping for a positive outcome, however their lack of communication regarding this incident has left me worried. I am really at a loss since I have no idea what it was that was ordered but the money came straight out of my bank account that was linked to paypal and yet I couldn't dispute it until it cleared in paypal which was very frustrating. It's like watching someone take money from you and having no control over it. I'm very soured on this company and while I don't shop online ever if I was to ever decide to do so I would definitely not purchase anything from a company which obviously has such poor customer service, and who doesn't verify identity before accepting payment."
"I ordered the Croscill Iris comforter set with matching sheets and draperies. I was very satisfied with AJ Moss in the quality of the products ordered and the speed with which they were delivered. Having free shipping and no tax was a major selling point. The set is just beautiful. Thanks AJ Moss!"
"It was great! Got exactly what I ordered, at a cheap price, and a short amount of time. Will order from him again."