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al-eds.com / Al and Eds Autosound

2 reviews
2.50 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2010-05-06

"Don't even try to visit this store. They tell all lies. The lady sitting at the customer care say nothing but lies. I purchased poineer Z110bt car navigation system from them. It was shipped the same day. The next day morning I Emailed the customer care saying what if I don't need the purchase and DANIEL NAVARRO replied saying he will deduct $20 from the refund. After that Email I realized that this unit does not come with a remote which was very very odd. I called the customer care and MODESTA VILLANUEVA picked the call. I explained her situation and she promised on phone saying that she will take care of the full re-fund and will not deduct anyting for shipping. But at the end they deducted $20 for shipping and they lied saying that they never told to give full refund. Their return policy on their website clearly says if we return the merchandise in un-opened condition within 30 days, they will give FULL re-fund. I will never shop at this site again."

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Verified
5/5

2008-07-23

"Their prices were a little high, but their return policies and tech support are great and they matched a lower price I found - I was actually able to get a human in customer service that I could understand and they were actually helpful and courteous. This is a great place to buy auto accessories."

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