ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.35/5
Chance of future purchase:
4.49/5
Shipping & packaging:
4.59/5
Customer service:
4.44/5
Return/Replacement policy:
4.60/5


Verified
5/5

2024-11-17

Excellent

"Nice professional agent, excellent service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-17
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, thank you for your generous review! We’re delighted to have been a part of your travel experience. We can’t wait to assist you with your next journey!


Verified
5/5

2024-11-17

Great clarity

"Very professional experience "


Rep reply posted 2024-11-17
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, we’re so grateful for your positive feedback! It’s wonderful to hear that you were pleased with our service. We’re here for all your future travel needs!


Verified
4/5

2024-11-14

Good

"Agent care was very experienced "


Rep reply posted 2024-11-14
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so glad to hear about your satisfaction with our agent's assistance! Thank you very much for booking with us!


Verified
5/5

2024-11-14

Excelente atención

"Satisfecho con la atención muy amable y profesional "

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-14
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad to hear that your experience with us was great! Thank you very much for purchasing with us!


Verified
5/5

2024-11-13

excellent service

"It took a while to find the flight and stopover I needed. But Luka was extremely competent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-11-14
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.


Verified
5/5

2024-11-13

Virat is awesome!!

"Today, I worked with Virat and have worked with him in the past to plan my trip, and I couldn’t be happier with the experience. From the start, he was attentive, friendly, and very knowledgeable about different destinations and travel options. Virat went above and beyond to ensure all my needs were met, tailoring the itinerary to fit my preferences perfectly. He was quick to respond to any questions and provided great recommendations that added a lot of value to my trip. Everything was organized seamlessly, and I felt well taken care of throughout. I highly recommend Virat to anyone looking for a reliable and professional travel agent!


"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-13
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks a lot for sharing your amazing experience with us! Our agents are always working hard to produce a great result to the customers satisfaction and we appreciate them a lot!


Verified
5/5

2024-11-12

Great Service by Sasha

"Sasha's service was top notch! She was very calm, understandable and professional "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-11-13
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks a lot for sharing your excellent impression on our services! The agent you worked with would be so pleased to hear your kind words and also will be happy to assist you once again!


Verified
5/5

2024-11-12

Happy customer

"Great customer service. Thank you."

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-11-13
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so glad you've been satisfied with our assistance! We hope to see you once again on our website whenever you desire to travel! Thank you very much!


Verified
5/5

2024-11-12

Awesome Customer Service

"Llewelyn helped me with my inquiries all the way. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-12
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.”


Verified
5/5

2024-11-10

Very Good Excellent

"The agent is very accommodating and helpful keep up the good work! thank you for helping us... God bless Twix for helping us"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are happy to hear such words about Twix,Thank you.


Verified
5/5

2024-11-07

Great service

"Thorough fast and helpful!!"


Rep reply posted 2024-11-08
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks a lot for taking the time to write such a wonderful review.”


Verified
5/5

2024-11-04

Great service

" Very knowledgeable customer support team member Trent "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-05
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks a lot for taking the time to write such a wonderful review!”


Verified
5/5

2024-11-02

Great customer service

"Tiwari gave us an excellent customer service!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-11-02
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks a lot for taking the time to write such a wonderful review.”


Verified
5/5

2024-10-30

Excellent Service

"My Travel Agent, Riccardo was so helpful. Patient and kind service. I feel great about my upcoming trip knowing I have an agent to communicate with before and during travel.

Thanks for the low rates and great flight ASAP Tickets!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-30
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your wonderful review! We’re so glad to hear that Riccardo provided you with helpful, patient, and kind service. ”


Verified
4/5

2024-10-29

Rebooking

"Rebooking was fast and easy with the travel insurance. "


Rep reply posted 2024-10-29
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your feedback! We're glad to hear that the rebooking process was fast and easy.”