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Product & services pricing
4.35/5
Chance of future purchase:
4.49/5
Shipping & packaging:
4.59/5
Customer service:
4.44/5
Return/Replacement policy:
4.60/5

Verified
5/5

2024-09-19

Great

"Great customer service agent "

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Rep reply posted 2024-09-19
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are happy when our customers are satisfied,Thank you.


Verified
5/5

2024-09-18

Flight booking

"I just booked my international flight with ASAP agent Milton, and I am very happy with the service and attention to detail that was necessary to find the flights for the days I needed to travel. Thank you so much."

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Rep reply posted 2024-09-19
A rep from ASAP Tickets, Candice-Jansen, has responded:

“ We are glad Milton has helped you with your trip and the services provided are appreciated.


Verified
5/5

2024-09-15

ASAP

"Great customer service and wonderful representatives…!!!!"

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Rep reply posted 2024-09-16
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, We appreciate your feedback and are thrilled to hear about the positive experience you had with our team member. Thank you for choosing us, and we look forward to serving you again.


Verified
5/5

2024-09-11

Great work Wesley

"He was very pleasant and helpful the best he could "


Rep reply posted 2024-09-12
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks a lot for taking the time to write such a wonderful review!”


Verified
5/5

2024-09-11

"Dane explains really very well. I appreciate it. "

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Rep reply posted 2024-09-11
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.”


Verified
5/5

2024-09-10

Unbelievable their the best

"Take a lot of time with you trying to make it happen for you. I will go through them for all my flights moving forward. "

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Rep reply posted 2024-09-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your kind words! We’re thrilled to hear that our team took the time to assist you and make things happen. We look forward to helping you with all your future flights.”


Verified
4/5

2024-09-04

The agent Albedo is awesome, patient and is competent in his job. Great job.

"I 'm very satisfied with the service rendered. "

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Rep reply posted 2024-09-04
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so grateful for your kind words. Thanks for sharing your review with us and the community!”


Verified
5/5

2024-08-31

Excellent service

"Alunsina was very patient throughout the process. Great job "

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Rep reply posted 2024-08-31
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your feedback! We’re glad to hear that Alunsina was patient and provided great service throughout the process.”


Verified
5/5

2024-08-30

Exceptional customer service

"I have been using ASAP ticket in my travels especially to the Philippines. The travel agents are all very helpful, courteous and knowledgeable.

Zoren is very patient and tried is best to look for the best deal for me.
"

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Rep reply posted 2024-08-31
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your kind words! We’re delighted to hear that Zoren provided you with such helpful and patient service, and that you’ve had positive experiences with our team. ”


Verified
5/5

2024-08-24

Thank you

"The person who handled my case was extremely efficient & nice. Thank you very much indeed.



"


Rep reply posted 2024-08-25
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, Your choice in selecting us for your travel needs is sincerely appreciated, and we hope to have the privilege of serving you again in the future ”


Verified
5/5

2024-08-22

Excellent Experience

"It was amazing experience with one of travel agent name: Nobita and I will recommend to all my family and friends. ASAP TICKETS Is the best
Thank you so much

Sincerely Yours,
Arlene and Virgil Aris Fuentes!
"

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Rep reply posted 2024-08-22
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, Thank you for sharing your positive feedback with us. We are grateful for the opportunity to assist you with your travel needs, and we look forward to continuing to provide excellent service in the future. ”


Verified
5/5

2024-08-21

ACE WAS EXCELLENT

"PERFECT SERVICE FROM ACE KNOWLEDGE "

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Rep reply posted 2024-08-22
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our travel agency. ”


Verified
5/5

2024-08-20

Thanks Libra!

"Libra has been very helpful. Thank you."

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Rep reply posted 2024-08-21
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad Libra has helped you with your trip and the services provided are appreciated.


Verified
5/5

2024-08-20

Excellent Booking Through ASAP Tickets

"Very excellent, helpful and perfect booking "

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Rep reply posted 2024-08-20
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again. ”


Verified
3/5

2024-08-19

Constantly changing itinerary

"Booked with ASAP love their fly now pay later plan but posted itinerary keeps changing due to schedule changes I had to reject proposed changes twice until they came up with reasonable alternative. "

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Rep reply posted 2024-08-20
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer,


Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 329011
Please email this ID at feedback@asaptickets.com with more info about your reservation, and we will get in touch with you.