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Product & services pricing
4.35/5
Chance of future purchase:
4.49/5
Shipping & packaging:
4.60/5
Customer service:
4.44/5
Return/Replacement policy:
4.61/5

Verified
5/5

2024-03-17

Excellent

"Very good service and patience "

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Rep reply posted 2024-03-18
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.


Verified
5/5

2024-03-17

Excellent Customer Service

"Megara was very helpful and knowledgeable and most of all, very patient. She took her time helping me navigate online. I will surely purchase through here again if needed. "

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Rep reply posted 2024-03-18
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are happy that Megara has provided you with such a wonderful experience.


Verified
5/5

2024-03-17

Very helpful

"I immediately got the schedule and promo tickets from ASAP. Including insurance for delays and loss baggage. Plus installment pay for my tickets. Thanks NADINE of ASAP!"

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Rep reply posted 2024-03-17
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for choosing us for your travel needs! We're thrilled to hear that Nadine was able to assist you promptly and efficiently. It's our top priority to provide our customers with convenient booking options, including access to promotional tickets, insurance coverage for delays and lost baggage, as well as installment payment plans.”


Verified
5/5

2024-03-17

Medusa

"She is very helpful she did a great job 10/10"

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Rep reply posted 2024-03-17
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.


Verified
5/5

2024-03-17

Superb.

" Many thanks to Zircon M. always. Our family's travel plug. He's so patient, very understanding and highly professional. Thanks again. 5 star for you."

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Rep reply posted 2024-03-17
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!


Verified
5/5

2024-03-16

Good customer service.

"Mr chike was very polite and professional. I do business with him any time am traveling."

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Rep reply posted 2024-03-17
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.


Verified
5/5

2024-03-16

Excellent

"Bercovich help me to find a tikets that i need. He is very helpful. "

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Rep reply posted 2024-03-16
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Bercovich is a wonderful agent and we are so grateful for her ability to make our customers are satisfied with his assistance! Thank you so much for sharing your amazing experience with us!


Verified
5/5

2024-03-16

The par excellence ASAP.

"E X C E L L E N T. WHAT CAN I SAY"


Rep reply posted 2024-03-16
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again!”


Verified
5/5

2024-03-16

Very Informative and Helpful!

"Grandeur awesome customer service agent!"

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Rep reply posted 2024-03-16
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Your agent would be so pleased to hear your words of appreciation! Thank you very much!”


Verified
5/5

2024-03-15

Elenor is the best agent

"Very good experience thank you "

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Rep reply posted 2024-03-15
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Lati, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.


Verified
5/5

2024-03-15

Caridad

"Great Service received from the Representative. "


Rep reply posted 2024-03-15
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Your satisfaction made our day beautiful! Thank you very much for sharing your excellent impression on our services!


Verified
5/5

2024-03-14

Excelent

"Craft was supportive to me"

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Rep reply posted 2024-03-14
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are happy that Craft has provided you with such a wonderful experience.


Verified
5/5

2024-03-13

Thlema is good

"She walk me through perfectly for one week.
I love her courage
"

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Rep reply posted 2024-03-14
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are happy when our customers are satisfied,Thank you.


Verified
5/5

2024-03-13

Excellent Services

"Everything about the transactions from beginning to end was excellent."

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Rep reply posted 2024-03-13
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Many many thanks for such a great review of our services! We are so pleased to hear your kind words about our business!


Verified
5/5

2024-03-13

Trust the "pop-up" "asap" on your search engine when looking for travel pricing.

"I was price searching tickets for a trip on one of the well-known discount sites. asap, popped up stating to click here for better pricing. I did, they did, then gave me a phone number for and agent. The agent Ishten was very easy to understand and very polite. True to fact, the prices he offered WERE better than any deal offered on previous .com sites. This pop up stated that the agency used "Trustpilot" services. Please note- Trustpilot- is a safe secure entity, not a scam business.
I just want persons reviewing this site to understand- this is a trusted site!
Now, as far as the transactions that followed, all points were handled with 5star service- I won't bother you with droning information of each detail, Just that Ishten followed up with me the next day to be sure I had all my questions answered. Every detail covered, yes, it took longer that 15 minutes on a website, but having the service with a live, polite, person, with a personality, a "concierge" service, is unbeatable! Bravo ASAP for bringing back customer service! Now the only thing that I thought was an interesting add... was adding a tip when paying for the service, yes! I was provided an in person service, and yes, a tip was well deserved, but an "excellent rating was only $40! I would have loved an option of additional. His service was Excellent, and well worth more than $40..... Thank you Ishten! Very much! I truly appreciate all your help and patience taking care of this little "granny" with all her questions....
"

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Rep reply posted 2024-03-13
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks a lot for sharing your excellent impression on our services! The agent you worked with would be so pleased to hear your kind words and also will be happy to assist you once again!