ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.38/5
Chance of future purchase:
4.50/5
Shipping & packaging:
4.57/5
Customer service:
4.44/5
Return/Replacement policy:
4.62/5

Verified
5/5

2024-03-16

Good customer service.

"Mr chike was very polite and professional. I do business with him any time am traveling."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-17
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.


Verified
5/5

2024-03-16

Excellent

"Bercovich help me to find a tikets that i need. He is very helpful. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-03-16
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Bercovich is a wonderful agent and we are so grateful for her ability to make our customers are satisfied with his assistance! Thank you so much for sharing your amazing experience with us!


Verified
5/5

2024-03-16

The par excellence ASAP.

"E X C E L L E N T. WHAT CAN I SAY"


Rep reply posted 2024-03-16
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again!”


Verified
5/5

2024-03-16

Very Informative and Helpful!

"Grandeur awesome customer service agent!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-16
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Your agent would be so pleased to hear your words of appreciation! Thank you very much!”


Verified
5/5

2024-03-15

Elenor is the best agent

"Very good experience thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-15
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Lati, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.


Verified
5/5

2024-03-15

Caridad

"Great Service received from the Representative. "


Rep reply posted 2024-03-15
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Your satisfaction made our day beautiful! Thank you very much for sharing your excellent impression on our services!


Verified
5/5

2024-03-14

Excelent

"Craft was supportive to me"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-03-14
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are happy that Craft has provided you with such a wonderful experience.


Verified
5/5

2024-03-13

Thlema is good

"She walk me through perfectly for one week.
I love her courage
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-14
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are happy when our customers are satisfied,Thank you.


Verified
5/5

2024-03-13

Excellent Services

"Everything about the transactions from beginning to end was excellent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-13
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Many many thanks for such a great review of our services! We are so pleased to hear your kind words about our business!


Verified
5/5

2024-03-13

Trust the "pop-up" "asap" on your search engine when looking for travel pricing.

"I was price searching tickets for a trip on one of the well-known discount sites. asap, popped up stating to click here for better pricing. I did, they did, then gave me a phone number for and agent. The agent Ishten was very easy to understand and very polite. True to fact, the prices he offered WERE better than any deal offered on previous .com sites. This pop up stated that the agency used "Trustpilot" services. Please note- Trustpilot- is a safe secure entity, not a scam business.
I just want persons reviewing this site to understand- this is a trusted site!
Now, as far as the transactions that followed, all points were handled with 5star service- I won't bother you with droning information of each detail, Just that Ishten followed up with me the next day to be sure I had all my questions answered. Every detail covered, yes, it took longer that 15 minutes on a website, but having the service with a live, polite, person, with a personality, a "concierge" service, is unbeatable! Bravo ASAP for bringing back customer service! Now the only thing that I thought was an interesting add... was adding a tip when paying for the service, yes! I was provided an in person service, and yes, a tip was well deserved, but an "excellent rating was only $40! I would have loved an option of additional. His service was Excellent, and well worth more than $40..... Thank you Ishten! Very much! I truly appreciate all your help and patience taking care of this little "granny" with all her questions....
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-03-13
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks a lot for sharing your excellent impression on our services! The agent you worked with would be so pleased to hear your kind words and also will be happy to assist you once again!


Verified
5/5

2024-03-13

Great work!

"Took awesome care of me and my needs!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-03-13
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so glad for your satisfactory feelings with our assistance! Thank you very much for being our customer!


Verified
5/5

2024-03-13

Excellent job Philadelphia

"Very friendly, accommodating, efficient agent! Went out of way to help find the best trip for my husband and me!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-13
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks a lot for taking the time to write such a wonderful review!”


Verified
5/5

2024-03-12

Great price and amazing service

"I had a absolutely stunning experience "


Rep reply posted 2024-03-12
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.


Verified
5/5

2024-03-12

Loyal

"Loyal is one of the best agents with ASAP great customer service, Friendly not to pushy she is awesome!! Saudi airline was also great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-03-12
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Indeed, Loyal is one of our best agents and we are so grateful for his ability to make our customers happy and satisfied! Thank you very much for taking your time to review us in a great way!


Verified
5/5

2024-03-12

Very helpful

"Walnut, she is very excellent travel consultant. Thank you so much!"


Rep reply posted 2024-03-12
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are happy to hear such words about Walnut,Thank you.