"Reno, my travel agent customer service, is a very experience agent, he will walk you thru and get something cheap and convenient for you. 10STAR For him alone"

"Agent Lisa was very supportive and helped with a complicated booking. My initial flight was canceled and I couldn't fly to my home country. That was stressful because I really needed that ticket. Lisa did everything to find a replacement flight."

"I'm happy to finally receive my Covid related refund. It wasn't super fast but anyway–thanks to everyone involved."

"Asap Tickets once again proved that I have made the right choice. Your help during the COVID-19 is well appreciated. Thank you."

"Travel agent Wanda is highly recommended if you are looking for excellent service and responsiveness. She has helped me and my family many times. Her communication through phone and emails is prompt and efficient."

"During this time of uncertainty Seth has demonstrated excellent customer service skills. You are reliable and courteous."

"Asaptickets agent helped in rescheduling our canceled flight tickets to December. Thank you for not letting us down at this complicated time. We will continue using this company and recommend it to our family and friends."

"My travel agent is professional and explained every step of the process well! Especially under these Covid-19 crisis complications. Will definitely recommend ASAP Tickets to others. Thank you and God bless you!"

"Travel agent Quest was patient and helpful in changing my flight due to Covid 19 cancellations."

"As a result of the current COVID 19 situation increases, out flight to PI was cancelled and was informed by the customer service rep that we would be receiving a full refund within 3-5 business days. Every 5 days we call back to check the status and are told it has been escalated and to wait another 3-5 business days (if you can actually get a old of someone). Every time we speak with a rep about this issue we ask them to confirm by email that we are receiving a full refund, yet only receive an email that this is being requested not confirmed. However the rep is stating that we are receiving a full refund. Now we are being told that they are not refunding, but moving the flight to a further date of our choosing. Why are we receiving mixed answers and why is this an issue if the airline is the one who cancelled the flight. How can we know when we want to fly again if there is no clear indicator of when this COVID 19 issue will be resolved? Furthermore, when I ask for contact information for the escalation dept. or a supervisor, the reps inform me this this information is private and that supervisors DO NOT TAKE CALLS. I am hoping the CEO sees these complaints and rectifies them soon. BBB complaint will be following and requesting all persons with similar complaints to do the same. "

"Someone has assisted me named Jomarie.He was so nice while assisting me on the phone and he knows what he was doing while helping the customers.I would definitely recommend him to my friends especially to my family.Good job and thank you for the help...thumbs up"

"Agent Ananya is really good, nice, with lots of patience. Provided with multiple travel options and helped me through out the process."

"Jerome, you the Best agent. Fast and easy. Thank you."

"Demi, thanks for a good introduction and first experience with ASAP. I plan to be back soon … I travel to Africa four or five times a year. -Alan"

"Alan is great to work with. This is the 2nd time I have bought airline tickets through ASAP and have worked with Alan both times."