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Product & services pricing
4.31/5
Chance of future purchase:
4.43/5
Shipping & packaging:
4.55/5
Customer service:
4.40/5
Return/Replacement policy:
4.66/5


5/5

2017-05-01

Excellent Customer Service

"Kenneth helped me find a good airfare, he's warm & friendly, excellent customer service"

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5/5

2017-05-01

Great customer service!!!

"I was handled by a gentleman name, Rey nickname 'Tabs". Of my years of experienced of booking and calling an agency for tickets i've never expected that i was being helped with excellence. Tabs is so friendly and so accommodating and most of all very patient. His service is above and beyond !!! This company is so lucky to have an employee like this. I pretty much sure that i will spread the words and recommend this company to friends, family and to social media. Very much satisfied and happy !!!
"

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5/5

2017-04-28

just pure excellence and professionalism

"We have been working with Walden for the past 2 years, and we have always received an excellent care. Not only we get the cheapest tickets but also response time if comes to getting back to our questions in immediate.

"


4/5

2017-04-22

"Ok, thanks for your help, but why is it that we need to purchase our food in two legs of our flight?
Breakfast is also not included in two of the flights?
"

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5/5

2017-01-18

Great experience!

"The agent was helpful and efficient. He quickly located an appropriate schedule for us and communicated the details. He provided clear instructions and made sure we had everything we needed to make a decision and book our tickets."

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