"I see all these discounts online, I went to apply them when it prompted me......No discount was ever applied!"

"I gave a 9 because of the discount offered, and the user friendly website. Ten was not given as I have not yet received my first order to see how it turns out."

"Feels like a scam every time I order. About $34 for product but almost another $30 for shipping and other nonsense. Happens every time. You think you're going to pay one thing and then at check out its almost double. It ****. Include shipping in your upfront prices."

"you guys are amazing. the berries are delicious, and each time I get my order I am always left satisfied. I've recommended you to friends."

"I don't know how the product tastes, so, a 9 in ease and 24x7 availability."

"Ordering is very convenient and the products are tasty and fun!"

"ordered many times and everything has been great on every order!"

"Product is high quality & delicious."

"People always love when they get a gift from SB!"

"Your desserts are always good and fresh."

"No selection for choosing to send gifts for godchild. Secondly, don’t tell when delivery WILL BE without stating that it will incur a “rush” charge. It was a waste of my time to have to investigate and then return to change the date. You tried to trick me into paying an extra $5, which I found insulting!"

"We love Shari's Berries because the strawberries are usually large and good quality and both the chocolate and white chocolate are amazing. When we've received berries in the past that were broken and small they sent us new ones out right away, and good customer service is important!"

"The card wording is tricky. It should be a bit longer. There Should also be available a way to buy extra lines to convey the recipients message more thoroughly."

"first the order froze up so i started a chat and found out that it was because I was adding a ribbon. second the final price did not have the 20% off that was there until i paid for it. third the shipping price is very deceptive and again i did not find out the full price for shipping until the final step. this order should have taken 5-10 minutes but ended up taking 30 minutes and was twice the cost."

"I most likely will increase both of the above scores to 10 once the gift is received and I know the quality of the items ordered."