"My experience with better help has so far been fantastic. I'm so glad there is a resource like this where I can find help at my own pace and that works around my crazy schedule. It's an absolute gift. "
"It's possible to find your way home in the dark, but it's a lot easier if there's someone else out there with a torch, providing a landmark and giving directions when you need them. It's not just "the next best thing" to in-person counseling; in some ways it can be a lot better, on it's own, or as a supplement to office visits."
"I personally had a great experience with BetterHelp. Online counseling was really practical for me personally, and I was matched up with a counselor who was able to help me out a lot through a ton of different aspects of my life."
"Better help was a great resource to get me the help I was embarrassed to admit that I needed. They have been patient and understanding and my counselor has kept me on track with regular check-ins. "
"I enjoy using Better Help, there are great counselors and you can attend groupinars with counselors specializing in various areas of concern. My counselor has been really good for me letting me talk things out and she offers suggestions to help and keep me focused on my goals. I highly recommend Better Help. I have taken part in a couple groupinars and its nice to get to communicate with other people going through the same things. "
"You guys were there for me. "
"Love BetterHelp, has been so helpful in my journey battling depression."
"i am very Happy with my counsellor and also its good that Betterhelp is affordable and gives you the option either to email or to do an oline live session.
Not all of us can afford once or twice weekly face to face counselling and Betterhelp provides high quality and affordable experience which is accessible to everybody.
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"I think like most people, I wasn't sure what to expect when I first signed up. It is a new and different model for counselling. After using BetterHelp for nearly 2 years now I'm happy I made that choice and I've recommended it to many friends.
Given that the affordability I was concerned that it might impact the quality of service. But the counsellour I've been working with for almost 2 years now is among the best counsellours I've ever worked with. Although, now I'm in a better place financially and have medical coverage and could go see another counsellour in person, I prefer to pay out of pocket to continue with my counsellour through BetterHelp, because she is awesome, and it is also very convenient. I've moved cities and I was able to keep my same counsellour. If I go on an extended vacation I can also continue my sessions.
I've also found the ability to write my counsellour between sessions really helpful. There is lots of research on the impact of journalling. In this case, there is actually a highly trained human being who knows you, who won't judge, who will read and reply to your writing. It also helps to be able to get some feedback from your counsellour between sessions when things are very intense in your life.
The anonymity is also great. I would never feel comfortable seeking a counsellour in the city where I grew up. Having an anonymous, affordable and portable alternative is great and has been a tremendous help for me!
Highly recommend!"
"I really didn’t know what to expect when I joined. I honestly didn’t take it seriously at first download. But after some research and realizing I needed help NOW before things got worse, I started taking this seriously. Since then, I’ve improved measurably. I’m learning new ways to think and re-training my brain to love myself and be my best me and this is EXACTLY what I wanted/needed! "
"Affordable, convenient, and a great asset either on its own or in addition to in person counselling that may not be as frequent.
My experience has been overwhelmingly positive. I love having someone to talk to on a daily basis . The counsellor matched to me was perfect and has helped me tremendously."
"Connection issues but counselors are good"
"I’ve really enjoyed being able to speak with a counsellor on a schedule where it doesn’t impact my business day. The chance to talk has really helped woth perspective on things."
"Positive:
I got connected to a therapist that I really like and has helped me over the past weeks. I think remote counseling could work for certain people like me.
Negative:
The pricing is an outright lie. They say you get unlimited sessions but the platform caps you at one per week. This was confirmed during my usage and also through their customer support. I understand unlimited is a tall order that could be abused, but they shouldn't lie in their plans/pricing signup section."
"Betterhelp made my counseling much easier due to being easy to access wherever I was i could log in on my phone with their app. Not having any convenient counseling where I live really cut out my options of regular affordable counseling. Being able to log in whenever was convenient for me was the best. My counselor was very caring & non judgmental, I'm feeling better as I look towards my future with more hope now."