"Tried to call for information due to I was replacing outdated parts and am not versed with hinges. Impossible to talk to anyone at this place so ended up ordering wrong parts which their web page suggested.. Requested call back to get correct parts. Instead got an email back telling me i would have to drill new holes for a front mount. Original was a side mount. Emailed back to see if I there was another part that would work better. No response. Had to call blum to get the correct part. {Their service is great by the way. } I will have to eat shipping cost to send wrong parts back. They are giving me money back on wrong parts but what a pain in the ****. Could all be solved with a simple phone call - like blum "
"Easy install, instructions were good, web site videos were helpful. About 30 min to install. "
"Ordered 21 in drawer slides was sent 22 in drawer slides the person I communicated with didnt know how to help me and just kept sending me the dimensions of the slides even after I sent a photo of the slides on a 21 in drawer box. On the original order confirmation it was clearly 21 in slides. On the shipping information it showed 22 in slides. The person refused to acknowledge this and had no answer when I asked about it saying I was sent the correct slides. Her solution was to order more expensive 21 in drawer slides or return the ones I have. I am still waiting on a return label. "
"I had purchased a corner cabinet Rev-a-shalf and read through the description of what it contained. It had specifically indicated that it had the soft closing mechanism included. Come to find out when i spoke with customer service that it was to be removed but hadn't been done yet. I was not happy when they told me it could be purchased separately foe an additional $120+ dollars.
That is just not right.
Thank you,
Mark "
"Sherry helped in the decision process and follow up questions I had."
"Easy to order parts and quick delivery. "
"I contacted at least 10 stores, some local and some online and this is the only company that was able to help. I needed a hinge for a corner cabinet w a lazy Susan and no one could match the angle or clearance. I spoke w a very nice gentleman who walked us through the process of finding what we needed and low and behold it works. I finally have a door on my corner cabinet again! Woo hoo! "
"I have older cabinets and had a hard time finding the hinge I needed. The "find your correct part" tool was a HUGE help since I kept buying the wrong parts and replacing them. Thank you!"
"Courteous and professional staff found the parts I needed "
"Nice hinges reasonably priced. shipped promptly. four stars instead of five because no screws came with the hinges"
"Have ordered many items from Cabinetparts.com and have never been disappointed! Wide selection of items and great sales throughout the year! Have never talked to Customer Service due to the fact everything has arrived in perfect condition. "
"I was very happy with this product . I think it is very good quality. I was impressed with the dovetail design. It fit perfectly and installed easily. "
"Ordered a 10-pack of side-mounted, soft-close drawer slides. Installed the first pair and they look good. The drawer slides smoothly and the soft close works well. Construction is durable, we’ll see how they hold up long term.. The release levers to remove the drawer are a little flimsy, though. "
"1st time ordering from Cabinet Parts. High Quality Products. Worth evey penny. Extremely Happy with my Cabinet Pulls."
"Our house is more than 20 years old, with the original kitchen cabinets. We have seven children, six are boys that could stand to be gentler with how they close drawers. The drawer boxes of the two most used drawers, with the heaviest contents, lost their structural integrity many years ago and were being held together with my patchwork of glue, wood blocks, metal brackets and miscellaneous screws. It all came to an end when metal of the primitive undermount slides broke and could no longer hold the drawer. My wife didn't buy my assertion about how convenient it was to have the silverware holder out on the counter. So, I looked to buy exact replacements for the slides but there is nothing close being made. I bought more modern undermount drawer slides at the big box hardware store. After going through the mess of emptying the cabinets and installing the slides as instructed, the drawer box no longer fit through the opening in the cabinet. All the undermount slides I could find, like most others these days, are slow, quite close. Great features that result in the manufacturers having to raise the bottom of the drawer box by 1/4" which made mine too high to fit through the cabinet opening. I made sketches of my problem and shared them with the CabinetParts gurus to find a solution. They indicated that I could solve both the drawer slide and falling apart drawer box problems by purchasing new drawer boxes that are 1/2" shorter. I used the Drawer Box Builder on CP's website to order two replacement drawers which made it very easy and made certain I had all the parts I needed so that I could complete the project at one time. The drawer boxes come in pieces which were easy to assemble using their included instructions. I installed the new drawer slides without any problems. I've now become very obnoxious about showing family and friends how quietly and softly our kitchen cabinet draws close. I definitely recommend CabinetParts to anyone that needs to purchase parts to repair any of their cabinets."
"The good this was that they accept PayPal as payment method... it made easy for me to buy from Canada.."