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Product & services pricing
4.60/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.54/5
Customer service:
4.39/5
Return/Replacement policy:
4.41/5

Verified
1/5

2020-07-06

They sold and did not deliver

"Be careful with this company, I ordered 2 canvas in June and they did not deliver. I tried to contact them via email and phone and they did not answer."

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Verified
1/5

2020-07-04

Not what it seems.....

"They badge themselves as "American Made" but my products shipped from Germany. A check of there FB page transparency and they are a German company. They didnt bother reading there shippers policies and my items never arrived. Poor communications put me in a position to dispute the charges. Paypal refunded me, not these clowns. Don't waste your time. The low prices are not worth the headaches. "

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Verified
5/5

2020-07-01

Excellent product !

"I ordered an acrylic photo and a canvas print. Both came quickly and I love both of them !"

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Verified
5/5

2020-06-30

I love my canvas

"I got several canvases with my favorite pictures, they look great! Also, I had couple of blurry ones from previous order, but that was my mistake, and these guys kindly returned my money. Love my canvas. Great customer service! Also, affordable price and fast shipping . Thank you."

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Verified
1/5

2020-06-29

NON EXISTENT CUSTOMER SERVICE

"I don't know who is posting all these positive ratings!
NON - EXISTENT CUSTOMER SERVICE --
They have the absolute WORST Customer Service! Have been trying to reach them via eMail & telephone since June 1 in regards to several large and expensive Acrylic prints that have been printed TOO LIGHT & TOO WASHED-OUT. My "30 days" to get a refund is running out, now. And I HAVE GOTTEN ABSOLUTELY NO RESPONSE except a canned email about how they'll get back to me in 1-2 days, then 3-5 days, and still, NOTHING.
They have ignored my telephone calls and emails for 4 weeks, now.
Acrylic prints are extremely light and washed-out - which defeats the whole purpose of getting Acrylic prints! They also failed to mount and/or include the aluminum backframe.
Yet another was printed "backwards"...
Three separate invoices (so far - as I'm still waiting for pieces from an order on 30 May 2020 and today is 29 June 2020!) have expensive Acrylic prints that need to be reprinted, properly, or refunded - totally at least $220 (after discounts!)
I guess you get what you pay for... Sad. Family-owned, American company. Would have like to give them more business. But this is ridiculous.

I DO NOT RECOMMEND THIS COMPANY!
"

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Verified
1/5

2020-06-26

A Customer Service Nightmare.

"Non-existent customer service. They gave me an estimated delivery date and my order arrived 15 days after that date. If you try to call the customer service number you are put on hold and then cut off after 11 minutes. I tried calling the number 3 days in a row and got the same result every time. When my order arrived I was very disappointed to see wrinkles in the canvas."

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Verified
5/5

2020-06-25

Beautiful Canvas Pic

"Ordering another as we speak!! Love love it!! Highly recommend! Thank you "

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Verified
5/5

2020-06-25

Accurate placement of ART!! Quick delivery. Good color

"Accurate placement of ART!! Quick delivery. Good color"

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Verified
5/5

2020-06-25

Unexpected

"I was shocked on the prices and the fast shipping"

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Verified
5/5

2020-06-25

Great quick fast service

"Great quick fast service, great product and turn around time."

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Verified
5/5

2020-06-20

Highly recommend!

"Sweet sales prices except for shipping costs....but EVERY canvas website has high shipping costs. So what makes this site great in my book is the great deals they run and the actual product is great! I ordered several canvass and they all turned out better than I could've imagined!"

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Verified
5/5

2020-06-18

I loved my canvases!

"It took 4 days to receive my order. Excellant service!"

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Verified
5/5

2020-06-18

Love them. BringS a smile to and others

"Love them. BringS a smile to and others"

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Verified
5/5

2020-06-18

nice process

"everything went well up until shipping . Notice on box of damage . There are a couple of nicks and scratches on the picture it is not ruined but just disappointed . I will order something else again in the future "

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Verified
5/5

2020-06-18

Outstanding company exceeding expectations

"Beautiful job absolutely no issues what’s so ever. Highly recommend."

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