"Bought a 12 month subscription to PS Plus off these thieves and the code they sent to me had already been redeemed by another user after speaking with Sony about the issue. CDKeys response was “not our problem”! Took my money and ran for the hills. Customer service a joke! Awful company, AVOID!"
"I bought a key and it turned out to be already used. Since cdkeys has worked for me in the past. So I tried to buying another one for the same item because I was sure I would get support for the first one later like in the past.
I tried the second code I bought as soon as I got it and it was already redeemed as well.
Two strikes
I wrote two tickets about each one asking for a refund.
The first ticket was closed and marked as solved without even a reply from support. The second ticket they replied saying that I should contact sony because they sent a valid code. Sony, obviously, only replied that the key was already redeemed. So that's useless.
Then, they argued that the code sent was valid and say they cant do anything about it. Probably just keep selling it and saying the same thing.
If was trying some funny stuff of redeeming it and then complaining why would I buy another one key of the exact same item?"
"Yeah picture of bank card.. So do not trust these guys! Will probably scam your bank account. Beware!"
"They Keep Selling What They Haven't Got
3rd Time In A Row Now I've Purchased A Key From Them And I Get The Same Message Saying It's Not Avaliable, Come Back Shortly.
There's No Customer Support At All, Hate These Sites Now !!"
"If you are reading this, I urge you to not buy from this site, they are scammers!!
I decided to buy a copy of FFXIV complete addition,the key was delivered to me but was invalid,I immediately send them an email with screenshots to prove the key is invalid.I then later get an email stating that it is locked to the EU region (I am from South Africa but we still connect to EU) and I will be refunded,I then explain the above to support and he tells me that it will go through a review process and he ignores my reply regarding the EU compatability with South African Servers,next I get the following email:
Hi,
Thanks for your patience.
Upon verifying the key on this order, we found it to be already used/redeemed. Unfortunately, we're able to refund only for unused key(s). To clarify, once the key/code is redeemed, it gets linked to the account permanently, and this cannot be undone in any way. Our normal policy, like most other retailers, is that we are unable to issue a replacement or refund on used digital goods as they were sent to your email, valid and unused.
Hope this explains the situation.
Kind Regards,
Tyron J,
Support Ace | cdkeys.com
I did not activate the key and I did not receive what I paid for,neither was I refunded,I have basically been scammed.
"
"I purchased The Witcher 3 GOTY PC Edition on cdkeys.com, and the key provided wasn't recognized by Steam. I submitted a support ticket, and received an automated response. Then nothing. If you're wondering what you're paying for at cdkeys.com, it's certainly not the service."
"Has to be a con. Ordered a game and gave me a code. When I tried to redeem it it said it has already been redeemed. Been waiting 8 days now and I am getting very fed up with Cecil M who says they are dealing with it. I would never use this company again and would advise others not to use it. "
"I've purchased a game after reviewing the shop on keyhub.com/blog/is-cdkeys-com-legit/ for me all went good from the purchase to key (received on the spot).
I recommend"
"Told me to refund my order because i ordered the wrong keys. They didn't send me any keys and told me they are going to refund my money. Alter 4 days and many emails i still didnt get any answer or refund. Thats very sad, because other orders went well..."
"I've purchased many games here in the past and usually they come through. This last experience was very bad and scam like so beware.
I bought 3 copies of Call of Duty: Black Ops 4 at a great price, almost too good to be true. These were a pre-order I made a month before game release. 2 days before release I get an email that there was "an unexpected issue with stock of the title." This feels like a garbage way to back out of a sale when you want more money. I watch their website for the product to "come back in stock" and low and behold less than 24 hours later they are selling it again at a higher price.
This is a terrible practice and has turned me off to using them ever again. How can you pre-order a game and trust that they will fulfill your order? You can't. Skip them and try a better site."
"I have bought NBA2K19 Anniversary Edition from cdkeys.com on morning 7th of September, which was the day the game was released. Thus i was expecting to receive key for the game relatively quickly and it arrived few minutes after my purchase. Unfortunately the link they sent me was broken. It was not possible to download a key due to defective phone verification system. I was waiting 7 hours for support response and i never got working key that day, so at the end of the day i decided to go for refund, which was executed with no further complications. In conclusion support was helpful with my case, but still i had to wait long time for their response. However the biggest downside was that i didn't get working product i paid for. They may have the best prices, but technical issues and all the fuss that comes with it is not worth 25 bucks i was going to save on this game. "
"Lied to me about refund then tried taking my review down, very sad...
Charged 2 keys, told me refund was made TWICE (was not according to PayPal). Told Cdkeys there was no refund according to paypal, then suddenly an instant refund because I insisted otherwise I probably wouldn't have gotteb my refund. Then I reviewed them and they reported it for defamatory?
I gave 2 stars on the original review, one now. Horrible!"
"I ordered a Microsoft XBox live key. It was delivered via email but doesn't work. I emailed support and they responded within one hour to provide an updated key. The next key did not work either (we have typed and verified both keys multiple times entered via both the XBOX and XBOX live website on a PC) ; so I emailed back requesting a working key or a refund....it's been two days and no response...so I emailed again....no response...so I am now posting so others will avoid doing business with this company.
UPDATE I did get a third key and it did not work... I requested a refund and it was given to me....so upgraded from 1 star to 2 stars.
The brand name “cdkeys.com” is wholly owned by “Omnyex E Commerce DMCC”, a private company incorporated under the laws of DMCC Free Zone, having its principle place of business at Unit 2603, JBC4, JLT, Dubai, UAE, license number JLT-69058, hereafter referred to as “cdkeys.com”."
"I purchase a 12 month xbox live and they give me a expire Key, I still working with them but They don't answer the phone number and takes Half a day to respond, I still have the problem, all the reviews sound too generic, check this place before you get anything from here, let you know later how much time this takes, I already paid but I still waiting for my product.
I still have the fake key"
"I had made a pre-order from The Elder Scrolls Online Summerset Collectors Edition. A Nightmare senche mount belongs to this pre order. You should then get 2 keys. I got only 1 and also 2 days late.
So I have had several contacts with cdkeys and said that with a pre order a Nightmare senche mount should be included. cdkeys says this is not the case and I have to contact The Elder Scrolls themselves.
The Elder scrolls, however, refers to the retailer where you bought it and who must provide the extra code.
So, I ran into a wall. I have contacted cdkeys.com again but they do not give an inch. So I told them I wanted my money back. They refuse this.
cdkeys works fine. Until something goes wrong then you always lose your money and are not susceptible to reason.
There are plenty of other reliable providers. I will never buy anything at cdkeys.com again
I give you one star in my review for other people to see in the link below.
Why did't you solve this problem the right way."