"Awful customer service. I received two expired codes. And was refused a replacement or refund. "

"One week of waiting + fighting with a sloppy Customer Service. Finally got the key, but..too long, too stressful of a transaction.
I am sorry "

"NOT worth the hassle to save a few bucks.They require a foot print of your first born child to get
codes.....what a joke."

"CD keys are not legit, seller gives used or non working CD keys and will not refund!!!! I spent over 2 weeks fighting paypal for a refund from this sham!!!!!"

"I ordered Red Dead Redemption 2 and received the code for Red Dead Redemption 1. I contacted them and after a week of waiting, they refused to reimburse me or make me a credit. I find that unacceptable. If the error came from me, I would not have said anything, but the problem comes from them. The worst site in the world! To avoid



Order No. ***-***-****"

"unfortunately at the first purchase I had problems with the Xbox service which activated me late the gamepass service I purchased so no fault of cdkeys.com the customer service was very active and kind despite my offenses and hasty conclusions excellent service saved 35% on the final price"

"Code never arrived £50 down :-(

Online service poor"

"Basically robbed me, delivering a code that didn’t work then just ignore your emails "

"Paid £17 for a game and the phone number verification didn't work. When I asked for a refund I got no reply."

"No key received after buying a game pass ultimate"

"
Order process was fine. However I made a mistake with the email address I had used. I reached out to get some help with this and in 2 days time only received 1 reply. They requested me to send a picture of my cc, which I immediately did. After a few more reminders I gave up.
Hopeless customer service, definitely don't recommend for anyone to do business here."

"Watch out with these they send you already used keys and just deny all knowledge of it when you ask for help lucky paypal gave me back my money "

"I've been a customer of cdkeys for a long time, and been stung twice by inadequate descriptions. The latest one was Resident Evil 2 + DLC. At the time it was £18 for the game, and £28 for the game + DLC.

I purchased the DLC package and it came with the preorder bonus which was 1 measly peace of useless DLC (not the actual DLC). There have been previous instances where this has happened, more notably it never came with any DLC at all. I'm not usually one to complain, but I felt I had been robbed because it wasn't clear (especially as a phone user).

I looked at my history and thought, maybe this one time I will contact support and see if I can get my £10 back. They asked for screenshots etc, and that's when I found out that the preorder bonus was the DLC they were referring to...

I made the case (and took my own screen shots) showing that nowhere on the phone browser you could see anything that states this. After this my emails were ignored, so I opened a case with PayPal. Cdkeys won the case, but PayPal said I could have the 10 because I was very clearly misold. Anyways, after that my account was banned from making purchases (despite only ever complaining about one of many).

Good until something goes wrong, it might not happen very often but it will sting you eventually and they won't honour any type of refund, and follow up with a swift ban.

All you are is a number, and a source of money. To them, there are no such thing as loyal customers. Or even honest ones. If you have something missing, protips - just say you never got it. If you be honest, and only ask for a fair partial refund because of incorrect descriptions, you get treated like a criminal regardless.

I will be leaving this review on multiple websites, and also contacting a small circle of youtubers about CDKeys. If you've had similar experiences, be sure to come forward because these bad reviews get lost (since most people have never had anything go wrong with their purchases). Support are no help, and if you open a case through PayPal through lack of response, you just get banned.

Thanks for that Cdkeys, very professional of you."

"They sold me a Destiny 2 Forsaken key for Blizzard when you can no longer transfer your account over. Making the key useless on steam and no Destiny 2 on Blizzard. It does not say what platform it is for when you purchase it. so they are hiding the fact its for blizzard so they get you to buy it.
I did not know this. so i used it on blizzard to transfer it over to steam and could not.

So they sell you a product for a platform you cant use it on. don't tell you before you buy it. then tell you they wont refund you. thats FRAUD!!!!1

After contacting customer support i was told i was **** out of luck because i used they key on the platform they sold it for.

Be very careful when dealing with this company. "

"Ordered a key, they blocked my order, demanded pictures of my credit cards and IDs and after providing them, they rejected my order without providing a reason. I got no refund either. All of this just because i used a Revolut virtual card.

Reddit is full of reports of these scammer scum demanding pictures of people's credit cards and IDs. That is one thing, but rejecting an order after providing said pictures is the lowest of the low and the absolute worst purchase experience ever.

Lost money, time and got no key either. Trash site."