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Verified
5/5

2024-02-02

Always excellent service!

"Hector started with explaining everything including recommended services needed."

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Verified
1/5

2024-01-26

Ordered parts to ship to my house - they went to the dealership instead

"I ordered and paid for shipping to my home and then I get an email they are at the dealer to schedule picking them up even thought I paid extra to have shipped to home.

On top of that when I call in to the parts department to resolve the issue I am put in an ENDLESS LOOP ON HOLD!

Terrible service
"

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Verified
5/5

2024-01-25

Alejandro very understandable

"He understood the situation. The information online was confusing and I ordered what I thought was correct but wasn’t. He explained and I reordered the right part this timr"

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Verified
5/5

2024-01-12

Great Value

"This was an order for replacement brake pads for my 2018 Camry and the shipping was fast and the price very reasonable "


Verified
5/5

2024-01-05

Good parts service

"Expedient, knowledgeable, helpful. This was for parts service."

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Verified
5/5

2023-12-21

Rápido y eficiente

"Felicitaciones por el buen trabajo "

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Verified
2/5

2023-11-28

Bad Customer service

"a Honest mistake from customer, but toyota provide no help at all! very disappointed with their customer service!"


Verified
5/5

2023-11-25

Great job

"Everything was handled professionally, and on time."

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Verified
3/5

2023-11-19

Online order and pick up

"Customer service ladies could be a bit more helpful on parts order information. But overall good experience in person with the males in the part department. Ordered wheel locks and picked up the next day in stock. "

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Verified
5/5

2023-11-01

Perfect

"I have to say the parts book really **** to make sure you are getting the right parts you need but i got the parts in no time that is awesome thank you "

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Verified
5/5

2023-10-06

better than Amazon

"Less expensive than an off-brand part from Amazon, guaranteed to fit and last as well as OEM, because it IS OEM, and it was delivered to the dealer the next morning. Couldn't ask for better service from the parts department."

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Verified
5/5

2023-09-06

Great experience

"I definitely recommend central Florida Toyota. "

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