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5/5

2023-03-05

Great

"Good service. I like it. Also useful for my garden and home. 10+"

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5/5

2021-11-12

Great Programs

"I'm delighted that Constellation Energy is assisting individuals in saving money with their set protection package. I was able to purchase insulation and a new heating system as a result of your help. They have great programs, and I appreciate how helpful they were."


5/5

2021-10-15

Really truth

"I think the prediction of horoscopes is very accurate, I believe it very much, he can predict the future, tell me what will happen in the next week, let me have a psychological preparation, he is really very good. "

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Verified Constellation Shopper
Verified
5/5

2020-04-06

"Representative was kind and quick but thorough."


Verified Constellation Shopper
Verified
4/5

2020-04-06

"Constellation seems to have a much more straight forward contract renewal process. Experience with other marketers is such that there are numerous gimmicks they apply to sweeten the change to another them. Maybe some consumers enjoy the hunt, we do not. What is the rate for a fixed period? No slight of hand or games. We appreciate that approach. It also appears that Constellation does not price gouge at contract expiration/renewal as does other marketers. We also appreciate that and as such we renewed with Constellation of having to switch marketers because a competitor had a better rate. A marketer should at least make renewal easy for good customers, which includes fair pricing, at renewal time. Thank you for an easy arrangement."


Verified Constellation Shopper
Verified
5/5

2020-04-06

"5.99/mcf a unit is not helpful to me when my local supplier sells this for 3.50. A yearly comparison with my renewal would have provided a true service to me."


Verified Constellation Shopper
Verified
3/5

2020-04-06

"It took too long getting connected and while I was on hold, the call was disconnected and I had to start all over again"


Verified Constellation Shopper
Verified
5/5

2020-04-06

"They took care of me, thats what counts. I couldn't have gotten better service even if we were face to face. I had a great experience and I understand I will not face early termination fees for cutting off a couple of days sooner so accommodate the available schedules. I will continue to use Constellation in the future for sure. I have been a customer for many years. Thx."


Verified Constellation Shopper
Verified
3/5

2020-04-06

"Generally speaking my experience could have been better. ultimately it turned out ok but took a lot of time on the phone to finish the process."


Verified Constellation Shopper
Verified
1/5

2020-04-06

"i'm cancelling constellation soon as my contract is up. i've never felt comfortable since day 1."


Verified Constellation Shopper
Verified
4/5

2020-04-06

"Experience was really bad, that is why I switched to another provider."


Verified Constellation Shopper
Verified
5/5

2020-04-06

"General experience has not been good. Several attempts to communicate via email with no response."


Verified Constellation Shopper
Verified
5/5

2020-04-06

"I've just started using Constellation (I have my second bill in hand). So far so good. I truly appreciate Constellation sending out the email regarding suspension of late fees and service cutoffs, due to the current virus issues. Constellation notified their customers before any of the other utility companies - that I am aware of. That is a very huge positive in how Constellation views and treats their customers. Thank you for your support."


Verified Constellation Shopper
Verified
4/5

2020-04-06

"It was pleasant enough, but I had a problem with understanding the customer service person."


Verified Constellation Shopper
Verified
2/5

2020-04-06

"Absolutely WAY too much time spent on the phone for such a simple task. First conversation was lengthy and detailed. Should not have had to re-hash the ENTIRE process again for the 2nd CS rep, giving EXACTLY the same info, and having to listen to EXACTLY the same response. Then transferred again to a 3rd party company, and NONE of what was said was new or helpful....to say nothing of the fact that she was SLOW with the entire conversation. I'd have hung up and stopped the whole registration process if I hadn't needed the utility so desperately."