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Customer service:
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Verified Constellation Shopper
Verified
3/5

2020-04-06

"Never received communication from the company yet was told I had. First agent I dealt with was great until he tried to give me his information so I could have new customers contact him. Then I got switched to number two agent who could have cared less what my situation was."


Verified Constellation Shopper
Verified
5/5

2020-04-05

"I called to lower my current rate for my electricity. At 78 years old My wife and I are on a fixed budget. Thank you for your willingness to lower our rate."


Verified Constellation Shopper
Verified
5/5

2020-04-05

"Very pleasant representative"


Verified Constellation Shopper
Verified
5/5

2020-04-05

"Perfect. They are giving us support in these hard times. We like customers appreciate a lot this help."


Verified Constellation Shopper
Verified
5/5

2020-04-05

"The representative was very helpful and polite."


Verified Constellation Shopper
Verified
5/5

2020-04-05

"Amy and Nyery were professional, personable, and helped me to my satisfaction."


Verified Constellation Shopper
Verified
5/5

2020-04-05

"The representative (Devin) was sincerely concerned with my needs and truly wanted me to have a good experience with the entire process. He was knowledgeable and extremely well informed to the point that I had great confidence in him and Constellation. Overall, it was a very satisfying experience, and I would not hesitate to reccomend Constellation to my friends and family!"


Verified Constellation Shopper
Verified
2/5

2020-04-05

"Not very good.After being a loyal customer."


Verified Constellation Shopper
Verified
5/5

2020-04-05

"I enjoyed using your service. Some reason I switched cards on autopay and the autopay feature stopped working"


Verified Constellation Shopper
Verified
5/5

2020-04-05

"I would encourage other customers to always feel like they have a choice and Constellation respects that, working hard to keep and maintain your business."


Verified Constellation Shopper
Verified
5/5

2020-04-05

"I don’t know yet because I just started with them"


Verified Constellation Shopper
Verified
5/5

2020-04-05

"customer service person was very helpful and understanding"


Verified Constellation Shopper
Verified
1/5

2020-04-05

"Via email outstanding. Via phone not so good."


Verified Constellation Shopper
Verified
5/5

2020-04-05

"Been a customer for several years and hope to be several more years. Great company."


Verified Constellation Shopper
Verified
5/5

2020-04-05

"We have already recommended Constellation to several neighbors. Is there a referral program because we are out there getting you new customers every day."