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Verified
5/5

2020-12-16

Great staff

"Personable staff and very helpful "

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Verified
5/5

2020-11-22

Great experience

"They were very knowledgeable and quick to change the tire on my motorcycle."

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Verified
1/5

2020-11-18

Still waiting.

"Im still waiting for my experience to end. This has been laughable. Ordered tires 8 days ago and they still haven't come in. One has been shipped and is in Colorado and the other is m.i.a. all i can say is if you order from cycle gear good luck you'll need it."

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Verified
5/5

2020-11-15

BEN

"Awesome management, makes me fill right at home as all visitors that passes through the doors! Very knowledgeable of all products, always has a great personality. I ask a lot of questions and research major purchases and may visit several times before pulling the trigger!
Module helmet next! Keep up the great work man! Martin Shepard
"

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Verified
5/5

2020-11-10

Great Customer Service

"They didn't have the jacket I wanted in my size. They ordered it (maybe a transfer from another store?). They explained that if I didn't like it they would just put in on the rack...no problem. Well, after a few days I received the call the jacket was in. It was a perfect fit and a great looking jacket. I bought it. I don't think you could ask for anything more than that. The guys at the store are VERY helpful and very knowledgeable. They're not pushy at all. My experience with shopping and purchase was a pleasure. I will definitely be going back."

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Verified
5/5

2020-11-02

Excellent service.

"Great job mounting and balancing two tires. "

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Verified
5/5

2020-10-29

Great motorcycle store!

"Had the right side tire in house and it only took 20 minutes to get the tire back. The staff are very knowledgeable about everything they sell and then some. I'll always shop at Cycle Gear."

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Verified
4/5

2020-10-29

Found it

"Found what I needed one in stock"

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Verified
5/5

2020-10-20

Staff is top notch

"Staff is always helpful and friendly. Helped my son with some new motorcycle boots and great recommendations on some dirt bike accessories."

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Verified
5/5

2020-02-02

Great people great gear

"The people at the store are outstanding to work with and very knowledgeable on the gear that they sell. "

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Verified
3/5

2020-10-15

If you don't ride a sport bike, this store isn't for you.

"My lovely bride & I ride a Harley touring bike. We had been searching for the best in stock gear & helmet selection so we could actually try the stuff on, so we decided to check out Cycle Gear based on a recommendation from a friend of my wife. When we looked online & on Facebook and saw the pics of the selection they had we got pretty excited because it appeared as though we'd found our perfect one stop shop for everything we needed. So we go into the store and as soon as we walked in and looked across the store and saw the vast selection that was in stock we both said "surely we'll be able to get everything we need here." Well, not so much.....as we browsed the store it only took about 2.7 seconds for both of us to say "this is all sport bike stuff." Then we turned and looked at the beautiful, vast wall of helmets and were excited again! So we started on one end of the wall and worked our way all the way to the other end of the wall.....in about 20 seconds. 99.25% of all the helmets on that beautiful, vast wall were sport bike helmets. So in closing, if you don't ride a sport bike then this place isn't for you. If you do then this is your stop. As long as you don't mind overpaying for something just because it's in stock and you don't have to order it. I did buy a couple items there that I needed but quickly returned them after finding the same exact products at the Harley dealership for much, much less than what I paid for them at Cycle Gear. And let's be honest, if anything is cheaper at a Harley dealership than it is somewhere else then you KNOW that somewhere else is WAY overpriced. "

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Verified
5/5

2020-10-12

Very helpful

"I'm new to riding and they were extremely helpful in helping me pick out a jacket and back protector that goes with it."

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Verified
3/5

2020-09-04

Availability of product TERRIBLE.

"Chattanooga, TN
Customer service great. MGR and Assist MGR awesome.
bought $500-600 product in store but not impressed with
availability of product in store. Just terrible.
Ordered a jacket 7 days ago and still not shipped.
Gloves and pants very limited in sizes. Nothing to purchase.
Fix it !!
"

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Verified
5/5

2020-09-09

Good job

"The people were very nice and helpful
And they did a really good job mounting and balancing my wheels
Nice to have a place close and responsibly priced
"

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Verified
5/5

2020-10-07

Helmets

"I called from Missouri looking 2 helmets. They had both sizes and put them aside until I picked them up."

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