ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-09-06

Awesome experience!

"Very knowledgable, huge amount of inventory and great prices. I will be back!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

Verified
5/5

2018-09-15

Great Variety

"They have a good selection of products, and the employees a very knowledgeable about the products they sell.
If I had to complain about something it would be that they don't stock enough high end Dainese jackets. With that said, they can order anything you are looking for. I just like to try things on before I buy them. If your not happy with a specialty order, you can return it. So that's a win win
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2018-08-29

Awesome!

"First time bike owner and these guy have great service and knowledge. They will be my go to place for questions and gear. "


Verified
5/5

2018-08-27

Great service

"Very friendly; very helpful with over-the-top service"


Verified
4/5

2018-08-27

I’m happy to have a Cyclegear in town.

"I found a jacket I love for an awesome price. Staff is learning the ropes as it’s a new store, but I feel fortunate to have a location close to my locale now. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-08-18

Great customer service

"We were looking for off road helmets and the employees were very helpful. We learned about the safety ratings and how to fit a helmet . We tried on jackets,took out the linings, they were kind enough to zip the linings back in when we were through. Overall it was a good experience."


Verified
5/5

2018-08-17

Excellent customer service. The employee was extremely knowledgable, and helped my out a great deal. Very impressed...

"I went in to by a helmet & gloves for a V-twin cruiser, unsure of what I wanted exactly. The employee explained all of the different features, price ranges and styles. Had it not been for him, I would have probably purchased something I wasn't happy with. He had me wear the helmet while he helped my shop for gloves, to make sure it fit.

Excellent customer service
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-08-17

A Pleasure To Deal With

"The store is new to our area and it's sure nice to have it here. I've had a couple of product problems and every time Cycle Gear just takes care of it. No hassles, no problems, no excuses.

Great selection of inventory. The staff is friendly and helpful. The store is clean and well kept.

I judge a business not by the occasional glitch...but by how that glitch is handled. This is as good as it gets.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-08-16

A+++

"Very helpful and knowledgeable staff resolved a communication device warranty issue. "


Verified
5/5

2018-08-15

Awesome

"Guys there are so cool and very helpful!"


Verified
5/5

2018-07-26

Great service

"The staff very helpful helped me figure what I wanted n if it would work Even went outside n looked at the bike 2 help with the product. I’m the guy that hates dealing with big companies because I feel like a number. But with cycle gear I feel differently. The 1 thing I wished u had more of is riding shoes 4 street almost like wrestling shoes but overall very happy n will buy what I need from here from now on "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-07-25

Helmets

"Great job
Thank you,
Richard
"


Verified
5/5

2018-06-29

Good pricing, fairly knowledgeable staff, and good service!

"These guys are always looking to help! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-07-19

Great service...good price

"Friendly and knowledgable."


Verified
5/5

2018-07-13

Great customer service. Nice young man!

"Great customer service. Nice young man!"