"Pretty much ignored until we were ready to pay. Even then ones guy wouldn’t ever look ya in the eye when talking to us, he was too preoccupied with something else."
"I needed to exchange a gift set of Chaps I bought in Oregon for my son. I was in the computer and done in 5 minutes. A real pleasure. "
"Sales person by the name of Celina
Went out of her way to locate a product I’ve been trying to get for sometime and it was always out of stock and even though it was a very insignificant sale, it was very important to me and she made me feel very valued as a customer.
She went out of her way to provide the type of service that will keep me coming back in the future."
"Meet all of my expectations."
"very polite and helpful. Thanks!"
"Staff were excellent and very helpful."
"This is a great shop! Staff is friendly and knowledgeable and the store is clean and organized. Thanks again for all your help Dan. "
"Good customer service, very helpful!"
"The people at the store are always very helpful and knowledgeable. "
"Very knowledgeable, friendly, helpful, and patient."
"Celina, the store manager in Reno NV is very knowledgeable, and if they don’t have what I want it’s delivered very quickly."
"Very comfortable shopping experience. Awesome selection. Amazing staff. "
"My wife and I went in to purchase a helmet for her and the staff helped us right away. we purchased a helmet and some gloves in a quick and timely manner. The staff was friendly and very helpful. Thank you."
"I’ve been shopping here at the Reno store now since it opened! The current manager, can’t remember her name since my memory isn’t so good, does a great job and engages with customers excellently! Staff does so too! If I have to order because something isn’t stocked etc, shipping always seems to be fast. My total experiences, and I buy a lot here, have been superb!!
Sincerely,
Darren Swetkovich
***-***-****"
"Everything was fast , I will keeping buying stuff from them "