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Verified
1/5

2022-01-18

Rim valve install

"I was very happy until I saw the damage they did to my wheel. I not happy now!! "

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1/5

2021-08-29

Old used part in new box

"I bought an NGK BR8EIX iridium spark for my motorcycle. A month later I went to install it in my motorcycle and found out that the box contained a used NGK BR8ES standard spark plug."

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Verified
2/5

2021-07-06

Never have anything in stock

"You guys never have anything in stock always out. I waited over a month for a faulty battery charger, finally had to get my money back and buy one online."

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Verified
5/5

2021-06-24

The Best motorcycle store

"I went in looking for gloves and ended up getting a helmet as well. The customer service representative was very helpful and polite. He answered all my questions and provided me with additional information. "

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Verified
5/5

2021-06-07

Good customer service

"Good customer service and good prices. I like this store."

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Verified
5/5

2021-06-05

Great Accessories!

"90% of what I need for my Bike, and Attire was in stock at Cycle Gear! "

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Verified
2/5

2021-06-05

Customer service lacked

"Nice place but customer service lacked. Nathan was great but he was **** with another customer. The other guy who helped me was not very friendly or helpful. It was like he didn’t want to help me at all. Gave me the wrong items for my my bike as well that I have to take back. "

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Verified
1/5

2021-05-31

overpriced and lacking knowledge

"I took my tires and wheels to have mounted and balanced. The cost was a bit high. $25 per tire because they did not sell them to me. First off IF they had them in stock to begin with might not been a problem. Second off an extra 50 bucks just because I brought them in is unreasonable. But I need ed them quickly so I just left them. It took over a day to mount and balance 2 tires. Not sure what the staffing was like.
The biggest thing, They used stick on weights instead of my more expensive spoke ones(possibly in the persons pocket).
They also left my schrader valve loose! I mounted the tires and by the time I was ready to put the bick back on the ground rear tire was flat. I was prepping bike for road trip. I aired tire back up and sprayed soapy water on rim. I found loose schrader valve! Lucky me I keep tools for that.
I guess they dont dunk the rims in water any longer? You know a time tested practice for finding air leaks...
In the end I am very unhappy with the experience
"

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Verified
5/5

2021-05-15

Courteous, knowledgeable staff

"Found the perfect helmet for my grandson "

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Verified
5/5

2021-04-28

Great customer service!

"Store associate was very knowledgeable and professional. Obviously a motorcyclist as well!"

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Verified
3/5

2021-04-28

Two Year Old Tire

"My experience was good except for the two year old tire they mounted on my front rim. At the oldest I would have expected a tire from 2020 but the front tire was from 2019 this was very disappointing and I will probably be more vigilant next time I buy tire from anywhere. I expected newer inventory from Cycle Gear. "

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Verified
5/5

2021-04-19

Awesome service

"Went in to get some gear and was helped right away and shown many options ended up spending some big bucks but walked away with everything I needed at a reasonable price very satisfied I recommend cycle gear for any gear you may need and the icon airflite helmet with the sena Bluetooth is well worth the cost go check them out it’s two thumbs up 5 stars from me "

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Verified
1/5

2021-04-04

Never again.

"Had two tires changed. Rear rim was bent in two spots from tire iron. The nut on the valve stem was used as a lock nut up against the cap.
Service was rude and incompetent.
Way overpriced also.
"

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Verified
5/5

2021-03-18

Friendly and honest

" Went to Cycle Gear. Explained I knew nothing about motorcycles and had just bought my first. The salespeople showed me what I'd need. They told me when an item I picked out wasn't sufficient and when what I'd chosen was more than I needed. They also had great patience. I'll be back."

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Verified
5/5

2021-03-16

Good stuff

"Got what I needed. Staff was very helpful"

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