"Went in to get a helmet for my daughter. Was greeted extremely well when we walked in. And asked if there was something they could help us with. The guy helping us was really knowledgeable on the type and fit and the type of helmet my daughter needed. Robert and his staff are always great to deal with. Would highly recommend this store to anyone. "

"My order was taken over the phone, and waiting on the counter when I walked in. The guys were really friendly, asking about my bike and making sure I had everything I needed. Prices were in line and overall a great experience. I'm a relatively new rider and this is now my go-to shop!"

"Easy and enjoyable! Knowledgeable "

"Called ahead to check stock status, showed up for curbside service and I was on my way!"

"Even though I could not go in store, the salesman brought everything to me at the front door."

"Good people, great advice, 10/10 would recommend."

"It was a very good experience "

"Employees were very thorough on the phone while I was placing my order & then even friendlier in person! (While maintaining social distancing of course)"

"Staff was super helpful even in this COVID-19 virus stuff. Made my purchase with no issues. Thanks Cycle Gear."

"As always I got a new tire and had it mounted the same day. Always great service at a good price. "

"Had great service from Nathan. He helped me get everything I needed and I had never bought any cycle gear before. Very happy with the experience. "

"Excellent service and easy to understand explanations!"

"Very good service on store personel "

"I went to the Fort Worth Location to shop for a helmet. I picked out a helmet of my liking and was told that the size I needed was not in stock. The staff member told me that he could order the helmet for me in my size and have it shipped to my house. I paid the staff member in cash and he gave me a receipt for 2 gift cards and a jacket that I also purchased. The staff member explained that he had to complete the purchase with gift cards and that was the reason why the gift cards were on the receipt. I asked him how I would know that I purchased the helmet if it was not on the receipt. He stated he did not have a way to print a special order receipt and that I could take pictures of his computer screen to show proof of purchase. I spent $770 on my purchases and it was very concerning leaving the store without a receipt. I also think that the stores should be more transparent about discounts for military. My wife had called before I went and asked about military discounts and spoke to an employee on the phone that stated he would give me a 10% discount if I came to the store. After picking the items I asked the employee about the 10% discount and he then explained that none of the items I had picked were eligible for the 10% discount. I wish the employee had explained that the 10% discount was subject to particular eligible items that may or may not be eligible when my wife talk to the employee on the phone. It made me feel that the employees were being deceptive with me and made me question them being deceptive. This is a terrible sales tactic if that is what was intended. Promise me something to get me in the store and then when I arrive tell me you can’t do that. Seemed kind of shady to me."

"Will be back, replete customer."