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Verified
5/5

2017-12-03

Great

"The staff was always helpfulland gave the best deals available."


Verified
5/5

2017-12-02

Helpful

"The staff was very helpful and accommodating. We had our son with us while we were trying to buy him gifts, so they joined in on the sneakiness and kept everything out of sight...so much so that our son still doesn’t know we bought him anything! Loved the prices too, so we’ll be coming back."

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Verified
5/5

2017-11-19

my neighborhood go-to bike store

"I can always count on Cycle Gear to stock the basic stuff I need, and often the extras I didn't know I needed. Unless it's an OEM only part, I drive past the dealer to go to this store."


Verified
4/5

2017-11-13

cycle gear

"i love the convenience of the store. However it is cluttered and unorganized. Not complaining this is just an observation."

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Verified
5/5

2017-11-12

Cool Beans

"Knowledge cool motorcycle guys"


Verified
5/5

2017-10-28

Great Staff

"Was greeted upon entry and very helpful in finding the right item I was looking for."


Verified
5/5

2017-10-27

great place

"Loved the prices and customer service my son rides everyday and this is our shop. Great job "


Verified
3/5

2017-10-27

Double check before purchasing

"Was given wrong oil recommendations "

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Verified
5/5

2017-10-23

Great experience

"Always a good experience, Staff willing to help and make useful suggestions. Thank you"

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Verified
5/5

2017-09-22

EXCELLENT CUSTOMER CARE

"I stopped in to purchase a new riding jacket. Despite being only 30 minutes before closing the salesman took his time with me and showed me several options and waited patiently as I tried them on and helped in making my choice. I was never rushed and was allowed the time I needed to purchase the jacket that I would enjoy the most."

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Verified
5/5

2017-09-13

Excellent&Helpful Staff!!!

"I am a new rider on the road. And I am learning everything about riding from scratch. Whenever I went there, they helped me on everything. They answered all of my questions and they even answered questions that I haven't asked but should have. One time, I purchased a bluetooth communication device and they even installed the device and give me the helmet with it up and running. "


Verified
5/5

2017-09-11

Top notch customer service.

" Great customer service fitting my girlfriend with a Helmut"


Verified
5/5

2017-09-02

Got exactly what I needed

"Store employees were eager to help me find what I wanted and I walked out with what I was looking for. Product knowledge was in point and didn't seem overly salesy."

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Verified
1/5

2017-08-31

Reliability

"I came in to the store, was told to wait while another guest was being helped, and then was forgotten as I roamed the store with my questions unanswered for 30+ minutes before I went back to the counter and found the 3 employees talking and laughing. Finally I got an apology that he forgot. Upon me deciding to order a gallon gas can I was told it would be in before I moved, 5 days after my visit to the store ("yeah, it'll be in by friday.") When I stopped off on the day of me leaving, I was told it's just now being shipped and delivered on Monday. I asked for a refund since I'll be living in a different state by that time and the employee was strongly suggesting I just come back and get it on Monday. A small argument took place about my inability to drive 1500 miles to acquire it before he reluctantly said fine. I then received multiple emails and phone calls, which I ignored, about picking it up before someone finally refunded me. "


Verified
5/5

2017-08-20

Will visit again!

"Chris offered great help as we looked at helmets. Better service than another location we visited."

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