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Verified
5/5

2018-03-20

gloves

"The salesman was very helpful, and knowledgeable about what I wanted in my gloves. I appreciate his service."

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Verified
5/5

2018-03-28

Great friendly service. Will continue to do business with them.

"Staff is always very helpful. Came in and bought saddle bags and mounts. Even was nice enough to let me make sure they would fit before I bought the saddle bags."


Verified
5/5

2018-03-27

I have to give my review a title? What is this, an Essay for English 205?

"I'm new to riding, so I needed gear to get ready for it. The man at the shop was super helpful to me and a total bro. "

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Verified
5/5

2018-03-27

Excellent customer service

"Had everything I needed . Reasonable prices great tires
"

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Verified
5/5

2018-03-18

Greatness

"Super helpful employees. Really nice fellows that work there, and actually know what they're talking about. ♥️ You guys"

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Verified
3/5

2018-03-16

Got it

"Should have tryed it on size run small"


Verified
1/5

2018-03-16

No regard for safety of others: Hazardous Tire Repair

"Needed to get a tire tube changed for my son's dirt bike. Chris the tire tech called and advised purchasing a new tire as the existing tire had dry rot and not safe to ride. Chris said he would order us a new tire as the Fort Worth location did not have the correct size. I asked him to order a new tire and let me know when it was ready for pick up. Chris never called back to advise regarding tire delivery date. I stopped by the store to get an update and found he had changed the tube and resued the old tire so as not to not lose the billable hours. 10 days later, I still have not received a call from Chris regarding the new tire. Counter help at the location said they knew nothing and couldn't help till Chris returned. In addition the rim of the tire has been obviously bent and creating a bulge in the sidewall. As a seasoned tire repair tech; did he not notice the hazardous bulge in the sidewall? Come to find out Chris is only there for a short while after his second job which is why it takes so long to get a tire changed and could explain the lack of regard for safety of others especially a child. "

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Verified
5/5

2018-03-16

Always great experience

"The staff is always knowledgeable in the store as are willing to help. Definitely getting all my gear here."


Verified
5/5

2018-03-15

great service

"ordered a seat for husband and it was like a brick so went in stire for exchange and the service was exceptional. Guy was more then helpful and had the new seat in 2 days. great store with great people"


Verified
5/5

2018-03-08

Very helpful

"Got everything I needed friendly helpful service great prices great selection "

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Verified
5/5

2018-03-06

Good staff

"The Fort Worth, TX store is close by my house, and I'm often surprised by their ability to keep a lot of the basics in stock that I need for trail riding--2 stroke oil, air filters (the right ones for my old KTM!), tires, spark plugs, etc. I was even more pleasantly surprised when I decided that a pair of Sidi boots were the brand I needed for my skinny feet, and dealers couldn't get them. I fear mail-ordering something like boots, as fit is so important, but when I asked the friendly staff about it, not only could they get them, but they assured me that if they don't fit, I won't be stuck with them (and wouldn't have the hassle of shipping them back myself). I thrilled when they arrived and fit perfectly!

The guys there are friendly and knowledgeable, and, unfortunately for my savings account, know me by name now.
"

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Verified
3/5

2018-03-02

Shop was a little empty but......

"Shop was a little empty of product but they had what I went in for, guys working there looked kinda shady and store was a mess but again they had what I went in for"

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Verified
5/5

2018-02-24

Excellent they help me with my problem right away

"Excellent customer sevice"


Verified
4/5

2018-02-23

Great store, just fewer options than the past

"The employees were great, it's just the selection for apparel isn't what it used to be. When I'm in the store to buy preventative maintenance products, I'd like to pick up a new t shirt and the selection is a fraction of what it used to be. Especially in the 2x size. Also, I could only find two pair of off-road gloves that would fit. Ended up buying a pair that I'm not sure of versus the tried and true Fox Dirt Paws. Other than that I love the store! "


Verified
5/5

2018-02-20

I will be back!

"I have been a Cycle Gear customer in California, and found the Ft Worth store also to be a great place to shop as well!
Good selection, and helpful staff...
"

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