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Verified
5/5

2020-11-16

Great service!

"I and purchase the wrong wiser for my helmet and returned to the store for the correct 1. Sales person was able to figure out exactly what I needed and replaced it"

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Verified
5/5

2020-11-10

fun experience

"Always friendly and help with my inquiries, lots of gear too "

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Verified
4/5

2020-11-01

Purchased a tire there for my motorcycle

"They were very helpful helping me find the tire I was looking for ... but the service for putting on the new tire and getting it balanced was not available that day or the next day because they had a bunch of tire from other customers to put on .. but yet they were just standing behind the counter talking when one of them could of been changing tires done ... it’s like when ever they felt like changing them ... what’s the point of offering that service if they don’t want to get it done ..."

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Verified
5/5

2020-10-31

Bell Qualifier DLX MIPS

"Purchased Matte BLK DLX MIPS, fit and finish are great. Wear M in Scorpion helmets, Bell M fits a tad tighter but breaks in nicely. No hot spots or head aches. Sweet helmet!"

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Verified
5/5

2020-10-25

My wife’s Shoei RF 1200

"Great customer service with Brandon and Robert to get my wife fitted for her helmet. Keep up the great work. "

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Verified
5/5

2020-09-29

Great!

"Great people and prices. Great overall experience!"

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Verified
5/5

2020-10-16

Great Experience

"Got a great helmet at a good price plus lots of riding pointers and tips employee was very knowledgeable and nice I'm glad I chose this store"

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Verified
5/5

2020-07-09

The helmet

"The guys are always very helpful with whatever we're looking for!"

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Verified
5/5

2020-09-27

They

"They where fast to make right on a product that was bad."

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Verified
5/5

2020-09-22

Friendly staff good prices

"I always enjoy going to the Fresno store it's clean and well stocked besides that Jacob the store Mgr and staff are always willing to go the extra mile to help you whatever your needs. "

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Verified
5/5

2020-09-17

Good Local Folks

"Cycle Gear had the style and brand selection of footwear I needed. As always, the folks at shop were personable and knowledgeable. And the footwear was on sale!"

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Verified
5/5

2020-09-14

Exceptional customer service in today’s world? Believe it!!!!

"After taking a fifteen year break from riding I decided it was time to get back into it. After buying my bike one of the first trips I took was to Cycle Gear, besides getting back into riding , this was the smartest choice I could’ve made!!! I was greeted and helped immediately by Robert who made me feel like part of the group. Technology has changed things and had it not been for Robert and his expert advice ( both from his own personal use and professional knowledge ) I would have been lost. He pointed me in the right direction and never seemed too busy to help or annoyed by my thousand questions. I wasn’t made to feel forced or that I was an outsider, I left the store with everything I needed , a helmet that fit properly and connected perfectly to my phone but more importantly, I left there having learned some things about my new bike and a renewed sense of confidence that you really can’t put a price tag on. I won’t go anywhere else simply because I don’t feel such exceptional service exists anywhere else. So to Robert and the other staff there at the Fresno store, thank you for everything, as you have surely made me a customer for life ."

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Verified
5/5

2020-08-07

Knowledgeable and polite employees.

"Always a good experience when I come in for gear or parts. "

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Verified
5/5

2020-07-14

Great staff!

"They were so helpful and friendly."

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Verified
5/5

2020-07-09

great customer service

"The young man behind the counter (Michael) was polite and professional. He answered all of my questions and guided my towards the right gear for my riding situation. "

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