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Verified
1/5

2021-03-02

Personal service.

"Went in multiple times as this store is closer to my house. Each time the employees were too busy in the back to help customers. Multiple times customers were standing at the checkout counter w no employees to be seen. They upsold me a helmet and accessories that were all out of stock at the store and needed to be ordered. I asked when I could expect them. They said 24-48 hours since it was a stocked item at the warehouse. A week passed and no items had arrived. Ended up cancelling my order and driving to another store who explained to me that the helmet I ordered wouldn’t even meet the needs I had originally described during the initial order. Will continue to drive 2hrs to the other store just based on the customer service. "

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Verified
5/5

2021-02-26

Great people

"Help greatly with finding the correct items. "

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Verified
5/5

2021-02-13

Honestly the staff is always very helpful and informative, my go to place if they have what I need.

"Not a bunch of con artists like most bike shops."

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Verified
5/5

2021-01-03

Great service

"The rep helped me get exactly what I needed and the store is always clean and in order"

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Verified
5/5

2017-07-27

They had what I wanted at a great price

"Needed some new rain gear. They had it and a great price. "

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Verified
5/5

2020-12-28

NA

"Very good they had exactly what I was looking for and the price was good. The salesman was very helpful."

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Verified
5/5

2020-12-20

Great Store Manager

"I made a purchase Saturday of a Helmet and Sena 20 set !
The staff was professional as always and the Manager Scott is awesome
"

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Verified
5/5

2020-11-30

great store!

"There is certainly more selection online, but anything can be found online. What is great about this shop is the people. Every time I go in it seems to be a different person working there, but every single sales associate I have run across there is helpful and nice. I don't know if it is good hiring or motorcycle enthusiast in general that are happy and helpful with their hobbies. Either way, it's a good store with good employees."

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Verified
5/5

2020-11-24

Very Helpful

"Great people in helping answering questions and friendly not over pressuring you to buy something you don't need."

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Verified
1/5

2020-11-17

I will not be back to this location.

"I have been a Cycle Gear customer for 15 years. And this is the worst experience I have ever had. No one greeted me, or asked I we needed any help. While being checked out the cashier talked to another employee the entire time, completely ignoring us. I will not be back to this store. "

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Verified
5/5

2020-11-08

Grate Place

"Was fanny and the people have a nice actitude."

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Verified
5/5

2020-11-02

Very Nice Store and Great Experience

"I went in to return an item. During that time I saw a great deal on a Leather Riding jacket. Perfect timing for Cold weather."

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Verified
5/5

2020-10-30

Helpful worker

"Went in looking for a helmet. This store had the one I wanted. Great Fit. Great look!"

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Verified
5/5

2020-10-22

Closing time

"Came in right as they were closing - guy working was extremely helpful and didnt rush me even though I was late."

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Verified
5/5

2020-09-29

Grate service

"grate service...

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