"Never have a problem with the Hayward store... except when an item is out of stock. But the staff will either check what other CG's have it in stock or suggest to order online. Always a good experience. Thanks."
"Was able to find everything i needed at a reasonable price, the service was excellent and their shop set up was exquisite. Only complaint is that the dressing room could be a bit more professional. Overall was an great experience, I'd recommend this shop to all in its vicinity. "
"Matt is very knowledgeable at the Hayward store."
"You guys were great as usual!"
"The staff here are always a pleasure to interact with. I always leave happy. "
"The service was great as usual, bought a usb port and a phone holder for my ducati. "
"Very good service! Friendly people! "
"I recently got a katana that had been turned into a Street fighter, we'll almost. Rich has been an excellent source for both information and service. The guys here know their stuff."
"I went into the shop to get a new tire, staff was friendly and helpful. Even though I didn't find what I was looking for, I did end up getting something else I totally forgot I needed. Thanks to the staff asking me the right questions I still purchased something that day.."
"I bought a new modular helmet w/ blue tooth for my wife.
Customer Service was OUTSTANDING!!!! He helped my wife try on a few helmets and suggested the size she should get. We also bought a different face shield and he put it on for us. He was very nice to both my wife and I. He was very professional and helpful.
When we need anything motorcycle related, we will be returning to Cycle Gear in Hayward.
And actually a friend of mine is looking for a new helmet and I suggested going to Cycle Gear in Hayward."
"I went in looking for a new helmet, it had been some time since I've had to purchase one. The service rep was very helpful and she gave me a lot of information about the selection."
"So happy for m new gear. Great deals!"
"I was made to feel welcome when I entered, and given help with every question! Best of all through our conversation, the young lady told me of the discount with my proof of taking the motorcycle safety course! Full of info she was! "
"As far as stuff in the store itself(merchandise IN STOCK), 3 out of 5 stars...but the willingness to order from their warehouse along with the friendly staff makes up for the lack of products on the shelves. All the girls that work there are extra cute too!(i think they do that on purpose!!!)"
"I've been coming here ever since i started motorcycling. They've been with me through 3 bikes and my time riding street and dirt. Their customer service is top notch! It's like I'm tipping them a lot, but I'm not! Their selection is a little slim but they'll work with you to find what you want. Staff is mostly knowledgeable, but they'll still try their best to help you find what you're really seeking. "