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Customer service:
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Return/Replacement policy:
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Verified
5/5

2016-09-08

"Very satisfied with the service and the staff at the store. Shop there often. "


Verified
5/5

2016-09-07

"Fat head man looking for a great helmet"

"There is one thing I would mention, if you ever have to have something drop shipped to your address and you have a PO box, make sure you give the folks at cycle gear the street address to you post office and add your PO box # beside it, because ups doesn't ship to PO boxes...!"


Verified
4/5

2016-09-07

What I wanted

"The sales staff was helpful and nice. I went there to get a helmet in orange but left with white. Your sales staff said you had the orange one but could not find it. Think you might want to redo your inventory. Was a little upset about it but I got a helmet anyways. "


Verified
5/5

2016-09-07

Hoover store is great

"I would like to say that the Hoover store is a great store and that they will take very good care of you. They have great deals and a great staff!!!"


Verified
5/5

2016-09-07

great staff

"Great staff, good prices."


Verified
5/5

2016-09-07

Friendly and helpful

"Very nice and helpful. Looking forward to some bike nights. "


Verified
5/5

2016-09-07

Good stuff

"Always first class and great return policy if you make a mistake. Just good people "


Verified
5/5

2016-09-07

great!

"Great service! They helped me find what I needed and even showed me some other things that could make my bike look good!"


Verified
3/5

2016-09-07

Buy front get rear free brake lines

"Well I ordered brake lines on Saturday August 20th. I expected to get them in around 2 weeks which it took them about 1 1/2 weeks to come in. When I went to pick them up the girl that worked and took my order ordered the lines for the WRONG bike. She really acted like she didn't want to be there when I was there so that doesn't really surprise me!! When I brought it to their attention that they where not the right lines. They guy and girl that was there where very helpful getting the right ones ordered. And they are going to ship them to me when they come in so I do not have to drive an hour back out there to pick them up AGAIN! "


Verified
5/5

2016-09-07

Superb!!

"The staff went above and beyond searching the shelves to find the perfect helmet for me. I couldn't be happier with this purchase. When it comes to my cycle needs, if Cycle Gear don't have it, I don't need it. "