ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-07-24

" They went above and beyond what I expected. Fast and excellent service to mount a new tire for my motorcycle."


Verified
5/5

2017-07-22

100% satisfied

"Went in to get helmets for my kids and Zac Johanson was very helpful and extremely patient while fitting all of them. I will always shop there for our riding needs."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
2/5

2017-07-22

The salesman was less than interested in helping us. He had to be asked we several times to please find the item we were looking for.

"Won't be returning. We are returning what we nought."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2017-07-19

Amazing ! Went in and got everything I needed

"A great customer service ! So happy with the purchase ."


Verified
5/5

2017-07-15

Love at first sight!

"From the moment I walked through the doors with my colleges the staff was warm and inviting. They helped me with all my shopping needs and I will definitely be back. The store also looked incredible and the staff was very knowledgeable."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2017-07-07

great customer service

"Very helpful and knowledgeable "


Verified
1/5

2017-07-06

Love CycleGear but the staff here was shotty

"Came in at 9am on a thursday with a tire rim and the receipt from the new tire which I had ordered in store for it. Signed the paperwork for the tire job and then shopped for a helmet. 15 minutes later came to the front with the helmet I was buying and realized that they had not even looked at the tire yet - both staff members were talking at the register. I kindly asked about the tire and they told me it would probably be done on Friday. Thought that was weird because they were both standing around, but dismissed it, paid them $300 for a brand new helmet and left. Called the next day and the same guy picked up and he said that the guy who does tires won't be in until Monday. Alrighty then, missed a beautiful weekend out riding but hadn't lost my patience too much. Called again on Monday afternoon to see if the tire was even started, same guy picked up and told me it wasnt going to be done until tomorrow. So I started pressing for info as to the alleged tire guy, because this was the same guy picking up each time. He told me that he WAS that guy and that the store was simply busy and he was there alone. I told him id come by and pick up the tire in 1/2 an hour whether its done or not. By the time I had driven out there, he was done with the tire. He was not alone at the store and I was the only one there. Shotty service at best in my honest experience. Not going back, found a dude on facebook in local classifieds who has the tire machine and going to support the little guy instead the next time I need a tire done. Its a 15 minute job and I was screwed out of a great weekend and 4 days because of cycle gears staff."


Verified
5/5

2017-07-05

Excellent experience overall...customer for life!!!

"Excellent experience overall...customer for life!!!"


Verified
5/5

2017-06-21

"Very helpfull personnel. Prices are very reasonable. Items looking for have always been in stock."

Detailed Review Benchmark + -
How likely are you to shop in the future?

Verified
4/5

2017-06-17

Rain gear purchase went exceptionally well!

"Went in to purchase rain gear and found the Cycle Gear Team eager to help. Thanks Cycle Gear!!!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-06-15

Good advice

"My sales guy was very knowledgeable and patient as I went through many many jackets before settling in on the first one he recommended. "


Verified
4/5

2017-06-08

My neighborhood store

"Good and honest people work here. Great knowledge and no horsing around when it comes to getting what you need."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-06-07

Rain gear

"Helped me pick out the Bilt rain gear - real simple. Gear worked great "


Verified
4/5

2017-06-05

"Overall good store. Just wish they had more motocross gear. The selection is pretty limited. Other then that great staff helpful with questions fair prices"


Verified
5/5

2017-06-05

Zach is great.

"Always a pleasure to shop there."