ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-05-06

Knowledgeable staff always willing to assist

"Every time I visit this store We are welcomed by staff that are enthusiastic and knowledgeable. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
4/5

2018-04-29

Helpful Staff!

"Amazing staff to help you find the gear you're looking for! Unfortunately, as with everywhere else I went, there was not much available for short, curvy women who actually have arm muscles. Anthony was a champ and put up with me as I nitpicked the fit on damn near everything in the store and tried on a bunch of different helmets to get just the right fit for my melon. Using his knowledge, he hooked me up with gear that fits (jacket as close as I'm going to get w/o going custom) so I could take my riding classes. SIX out of five stars for service, Four for limited selection on women's items."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2018-04-26

Great Experience

"staff was extremely helpful, patient and knowledgeable."


Verified
4/5

2018-04-24

Thumbs up

"Very knowledgeable, answered nearly all of the questions that I had about being a new rider! Pricing was a little more that what I expected to pay but so far have been worth it!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
1/5

2018-04-16

Wrong price tag

"Went in the store to look for a few items and came across an item that I need and saw that the price was good until came up to ring out it was totally a higher price. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2018-04-13

Great service from very professional staff. Love this store!

"I always get great service from this store. Good products and prices."


Verified
3/5

2018-04-10

Staff is unatentive and uninformed

"Very nice staff, they just don't really know much about their products or their inventory. Very polite, just wish they knew more. "


Verified
5/5

2016-09-26

They had what I needed in instock

"The clerks were able to help me make a decision on cold weather riding gear and told me about on sale items. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2018-03-18

Prompt and Trusted Service

"I bought a new Harley CVO Limited and wanted a state of the art 3/4 Shoei helmet to match the MC colors. Ryan did a fantastic job of showing me several helmet options. I ordered two helmets, and four days later they arrived at the shop. I selected the best fitting helmet and Ryan cheerfully refunded the charge for the other helmet. My overall shopping experience was excellent. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2018-03-03

Great place,

"Ryan and Miguel are the only associates i let help me. This time ryan helped. As usual, he was helpful, nice, knowledgeable, and remembered my husband and I. Thank you for everything!"


Verified
5/5

2018-03-03

I noticed a pattern

"It’s my third or forth time there and I was going because they have the best selection. But I have also noticed superior customer service every time! I have found unbelievable deals. I am now a loyal customer and really won’t shop anywhere else now. Simply no reason to. If this review is posted it may sound phony because it’s such a good review but go and see for yourself. I saw other folks in the store receiving the same great service and hands full of gear!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2018-02-20

Awesome

"Very helpful and friendly service"


Verified
5/5

2018-02-17

Freeze-out gloves inserts.

"The inserts that I purchased were coming apart only a couple months old your staff Inspected them and replace them . That’s GREAT SERVICE !"


Verified
5/5

2018-02-17

Great guys!!

"Bought 3rd pair of A-stars gloves from them. Sales guys are very helpful and friendly. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2018-01-18

Store transfer helmet

"Their warehouse didn’t show the helmet I wanted in stock. They started checking individual store stock from across the country and found me one. They made the call and got it shipped. 3 days later it came in. Great customer service. "