"I've always had nothing but the best experience every time I go to Cycle Gear in Norfolk. There is a motorcycle store 5 minutes away from me but I prefer to go to the Cycle Gear because I feel like the know me. It's like walking into a store and all your best friends work there and they just happen to know everything about your motorcycle needs!"
"Very professional and helpful"
"I went to Cycle Gear because the selection of the selection of merchandise. Upon my arrival I met Miguel one of the associates and because of his level and quality of service I purchased over $700 in merchandise. I'm a new rider and he was patient, detailed, and answered my list of questions. Miguel was genuine and very knowledgeable. Needless to say that's where I will be going for future purchases. Thanks Cycle Gear (Miguel)!"
"I was visitinf from out of town. The staff was friendly, and accommodated me in finding what i was after. One of the items i later found to be defective, and thwy swapped it out for me with no hesitation."
"Staff is very helpful and knowledgeable about the product they carry. "
"Went to try and find a helmet and jacket for riding. The guys were helpful and informative. Even about the military riding requirements. They also gave me a military discount. I am a customer for life.
Lance Workman"
"The associate was very helpful in assisting me with my purchase of a new motorcycle cover...thank you!!!"
"Unable to locate an item I've been looking for online, staff guickly helped me find my item in another store & orchestrated the item to their store, then on to me. I also purchased a set of sport bike tires that I strapped to the back of my 04 Nomad. Great price on tires! "
"Definitely love this place. They honestly have everything you need. Some of the stuff there is a little expensive but its top quality gear. Its not that cheep stuff on amazon. When buying protective gear you don't want to go cheap because you get what you pay for. I bought a jacket from them and they were kind enough to let me leave my old jacket there so I could ride home with the new one. The workers were very helpful. They also offer a military discount which is a huge bonus!"
"I have shopped here on a few occasions and have always left very satisfied."
"Very helpful staff and good prices."
"I went in there looking for a specific part and they helped me get it plus everything else I needed for my bike that weekend. Great employees and very friendly and knowledgeable. "
"Store and staff have been great. The Staff there is why I keep coming back!"
"Purchased the Bar Harness Tie down strap so that I could haul my bike for an out of state ride. No issues at all with he product. LOVE IT! Staff was very helpful as normal and very friendly! "
"I've only had one experience at cycle gear where I felt customer service didn't meet cycle gear standards, but the matter was handle in a very timely matter and was resolved. The Norfolk VA cycle gear has a great sense for hiring the right person they are alway professional and greet me as well as every customer that walks into the store. So I would give the Norfolk store a 10/10 rating. So thank you cycle gear for providing the community with stellar gear and events."