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Verified
5/5

2018-11-02

Excellent shopping experience

"Great customer service, fantastic products"

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Verified
5/5

2018-11-02

Great service!

"Great knowledgeable friendly service! Even when you do not know what your talking about."

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Verified
5/5

2018-11-02

Matt excellent help

"Beyond what i asked many more options than i knew of "

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Verified
5/5

2018-11-02

Boots return

"When I bought the boots the staff was amazing and helpful, then when I returned the they were the same way. They answered all my questions about some riding gear that I was looking at. Will shop there with no reservations at all. Hats off to the staff. "

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Verified
5/5

2018-10-21

Nice

"All good brah! Allll good."

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Verified
5/5

2018-10-19

Great experience

"The staff was vary helpful and knowledgeable! "

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Verified
5/5

2018-10-11

Excellent

"Great job guys, keep the good work "

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Verified
5/5

2018-10-05

Help picking right jacket size

"The employees were both very helpful. I received excellent help picking out the right jacket size. Without their help I probably would have bought one size too large. Thanks."

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Verified
5/5

2018-10-03

Titanium

"Rock solid service . Great guys.
"

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Verified
5/5

2018-10-02

Always good service

"The selection of tank bags was poor at the end of summer,and the one I picked did not have strong enough magnets to hold
on to my tank. But, as always,the return process was easy and I am satisfied!
"


Verified
5/5

2018-09-24

Stark St Location, Portland, OR

"I really enjoy the customer experience at this location. Their inventory seems to be on point for my needs thus far. The staff also does a good balance of reading the customers and seeing which ones need assistance and which don't. There is about 1 in 5 trips to this store where I need expert advice and they are good with that. I appreciate the customer service here and hope that it remains - I intend to keep frequenting the store. "

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Verified
5/5

2018-09-24

Awesome to work with

"After dealing with the vancouver wa store on a bilt brand warranty issue I said I would never buy from cycle gear again. The kid working there was very rude and unhelpful. But the guys at the Portland store were so helpful and pleasant to deal with. My warranty issue was resolved and as a result I bought a bunch of other stuff while in store so I will continue to buy from cycle gear. I’ll just have to drive a little further and go to the Portland store.
"

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Verified
4/5

2018-09-22

Service

"The staff were helpful and knowledgeable. "


Verified
5/5

2018-09-17

The customer representative that helped me

"The customer representative that helped me was extremely professional and knowledgeable of all the products within the store and help me with any questions I had it was nice to do business with him "


Verified
5/5

2018-08-29

First timer

"Greeted nicely. Sales person listened to my needs and gave me his advice. His products were spot on"