"Jeff was super informative/offered great customer service. The younger guy idk name was super helpful and was able to assist well with the type of gear i was looking for/didn't complain about helping me put back the knee pad gear. Changed my mind about the pants i bought and they were super easy-going about the exchange. Definitely worth going back in the future. "
"Chris helped me get my wife and i setup with bluetooths' - made it super easy and alot faster than when we tried on our own. Thanks again!"
"Chris and the staff have always been very helpful and willing to take the time to answer any questions I've had. "
"I already had decided on a particular brand of motorcycle intercom. When I called, I was offered competitive pricing and since stock was low, the sales representative asked if I’d want to reserve one behind the counter for later pickup. When I showed up to buy, out of curiosity I asked- “what do you sell the most of?” They told me and it was another brand. No pressure, but then I got insightful and practical product knowledge beyond what I’d ever read in a brochure. Even though I stayed with my original selection, I left with a much better idea of feature set and confidence in my choice. Recommend this retailer."
"They always have what I need and have the best prices "
"Very knowledgeable about helmets and what is coming. Good price on oil. "
"I travelled 50 miles to this store because of past experience over the years with CG in California.
I now live in the Northwest was looking for a friendly face for my motorcycle needs, I found it at this store with a fellow named Matt.
He took my order for a set of Michelin Pilot Road Trail tires for my suzuki V-Storm 1000. The price was within a couple of dollars of what Revzilla on the web wanted.
Only sorry the store isn't closer, but it's a nice ride from Longview anyway."
"The customer service was great, but the gear was less impressive (specifically the BILT Bluetooth Helmet). The reason I was so disappointed with the the helmet (specifically, the Bilt Techno 2.0 Sena Bluetooth Helmet) , is that as we were headed to the register to buy it I asked how to change the battery. That is when I found out that the battery was not replaceable. This means I was about to buy a $300 throw away helmet, that the main feature was going to stop working after about 1 year. The sales person tried to save the sale and let me know the warranty would pay for one battery replacement, but I know that just puts off the inevitable. Thus, my deep disappointment in this helmet option, and all BILT Bluetooth helmet options. "
" I came into the store looking for some Mitchlen tires for my Suzuki V Strom 1000.
Matt the fellow behind the counter was very helpful and quickly located where the stock was and gave me a price. I was shocked when the price was within two dollars of what I was able to get on the Internet at Revzilla.
Mad explained he did not have the tires in stock but was able to order them for me for delivery the following week. Right on time I got a call from the store telling me my tires were in. I drive 47 miles to shop at this store."
"Was a pleasure shopping and buying there. Very knowlegable staff and a pleasure to talk to. I had to return an item and they made it a very easy transaction. Thanks!!"
"The people here were friendly and super helpful. The staff here know their inventory and are quick to help the customer find what they are looking for. I've never felt the pressure of the upsale here and will continue to go here first for all my motorcycle accessories."
"Staff was very helpful with my fuel filter question. They made sure I had what I needed. I will be back to shop in the future. :)"
"Shopping for a new helmet is not something I enjoy. They are either to too small, too large, too heavy or the are almost right, but then i discover pressure points. My Cycle Gear Sales dude was knowledgeable and helpful,he knew about helmets and most importantly he asked questions and actually listened to me. I finally selected a helmet way out of my price limit, Shoei GT Air. It was just right! I totally dig this helmet and this is coming from a guy who has been wearing a beanie for six years. Why I like the Shoei AIR? it’s fairly light, quiet and it fits! I love the slide up and down sunvisor. In the past if I wore sunglasses a pressure point would appear and get worse as the miles past. Now I don’t need to wear sunglasses."
"Came in looking for a dirt bike helmet for my son and received excellent customer service. Would recommend to anyone needing to gear up!"
"Matt, the manager has always taken the time to help me, explain options, and offer a real opinion. He helped me with buying a helmet for racing. He steered towards the best value. While I was there, a guy paid for his own urchase with cash. He had been saving up. He was $1 short. Without hesitation, Matt reached into his own wallet and gave the cashier a buck. That is who he is"