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Verified
5/5

2019-08-19

Great selection

"They have a great selection of everything one needs to ride a little safer."

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Verified
5/5

2019-08-17

Fast, great customer service

"Needed tubes to replace on my bike they helped me get the reight ones."


Verified
5/5

2019-08-16

Fantastic customer service!

"The staff was knowledgeable and extremely helpful in helping me pick out a new helmet. Their selection was the best I had ever seen. They installed the helmet communicator for free and in less than five minutes. "

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Verified
2/5

2019-08-07

3rd time they got it right.

"Took three tries to get the proper gear and size. "

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Verified
5/5

2019-08-01

Mesh Pants

"Staff was knowledgable about the options and very helpful in describing product differences and fit characteristics.

Also, just all around friendly and courteous.
"

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Verified
2/5

2019-08-01

"Salesmen gave ignorant comments. While looking at boots and pants salesman commented about the gear I currently wear “you look like a dork”. With great intentions to purchase pants and boots I left the store empty handed. "

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Verified
5/5

2019-07-31

Excellent

"Very helpful and informative about options. Will be back.
"

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Verified
5/5

2019-07-13

Knowledgeable and Experienced Staff

"I'm always impressed with the sales staff's general cycling knowledge and the product-specific knowledge it brings to my buying decisions. I have very wide feet (4E) and a very high instep. The salesman spent 1.5 hours with me to get me into the right boot style and fit. Lesser men would have given-up and merely sent me on my way!
The store has an amazing in-store selection and the on-line selection is fantastic. They carry a wide variety of manufacturer's gear, and the BILT store brand is well-made and a real value for the price. They've raised the bar for all shops selling motorcycle gear. Motorcycle dealerships aren't going to be able to compete with savvy shoppers looking for accessories and most replacement parts.
I'm thrilled to have the new Cycle Gear store in my town!
"

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Verified
2/5

2019-07-30

Wrong match up of tires

"I went in for a set of Dunlop G4 tires. They sold me a G4 rear and a American Elite front. I questioned the sales man about the different look. He assured me it was a G4 also. But it’s not. "


Verified
4/5

2019-07-29

Looking for a riding jacket

"I went into the store ,on a recomend af a family member, looking for a riding jacket, found what I wanted at a fair price ,bought it and am very satisfied with its performance, recommended the store to fellow riders ."


Verified
5/5

2019-07-28

Awesome Service!

"Great service, selection and they're open on Sunday!!"

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Verified
5/5

2019-07-28

Always very helpful and knowledgeable

"Needed a new rear tire they have me a full explanation on which tire will perform best for any situation and ordered the tire came within the time they said it would!"


Verified
5/5

2019-07-18

Great Experience every time

"Patrick is great! He is always super helpful and now knows me by name because I have been in there so many times. They have great prices and an awesome selection. I love the convenience and not having to pay shipping now as it's super close. "

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Verified
5/5

2019-07-17

Customer service

"Bought a helmet for my son, thought if it would fit me it would fit my son.
Found a helmet within my price range, and it was tight on my head but thought it would fit my son.....Nope!
I took it back for a refund, and the cashier was amazing with the return with no issues.
I have already ordered another helmet online that should be the right size, but if it is not I no that I will not have any issue returning the item.
"


Verified
5/5

2019-07-09

Awesome

"These guys were amazing. I went into the store one day and realized the had in stock the exact tire I had just ordered online, so I went up and asked if they do tire changes? He said yes and if you buy it from them they change it for $25 or $50 if you don’t buy it from them. That’s awesome that they do that, another shop charged me a $150 for a rear tire change. Anyways I brought in my old tire and new one and they had it changed in 30 mins, awesome service. Thank you Cycle Gear you earned my business and recommendations. "

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