"It would be great if you had more staff to help customers. Bought 2 tires @ Cyclegear.com as the store had only 1 of my tires in stock, and it was stale dated (early 2016). Took my two wheels in for tire mounting at 11am. They couldn't have them back to me until the next day? Hope the sales are up in this location, as that's the only reason I see someone should wait so long. I would know, as I was in the tire industry 35yrs."
"The folks in there were very attentive and professional. I would recommend this place to anyone that was looking for riding gear. I am definitely coming back for anything I need. "
"The store was clean and organized. The staff was very helpful. The sales associate made me feel welcomed and was very knowledgeable of the gear I wanted to purchase. He informed me of the promotions and I ended up buying more stuff than I initially intended to. Great Job I will definitely be coming back!"
"Hello to all. I remember buying from Cycle Gear in San Marcos the 1st being very reserved and cautious. Very time I walked in they'll always greet me with a "Welcome to Cycle Gear " It is nice to be seen and greeted. If you have questions they are willing to give you a honest answer and also their opinions of it. They are also not scared to tell you they are not sure. Great staff that I have to call out is Ben and Kyle. Top notch in my opinion. Thank you for the service and patience as well as good products at great prices. "
"was out of stock on 2 parts I needed"
"A little customer service training goes a long ways . I buy a battery 100 bucks no biggie ? Tell me price before .!? Right ."
"Knowledgeable and helpful staff, received information quickly and I bought the part."
"Purchased riding boots. Store employees were very friendly and helpful, and I walked out with what I needed."
"It was my first time ever in a Cycle Gear store & I found them to be extremely helpful with a friendly, knowledgeable staff.
I was working on a budget & they went out of their way to help keep with those confines. It is such a pleasure to find quality products & service in a retail outlet.
I will definitely be a long term customer. "
"During every visit, the staff did what they could to help with finding what I needed whether it was in stock or needed to be ordered."
"Very helpful and organized staff. Purchased a tire that was in stock, with tube and was out the door in about an hour and was much cheaper than previous quotes that I’d received from other shops. "
"Amazing staff, they are super helpful "
"Kyle was extremely helpful. He really made sure all our questions were answered about helmets, and never hesitated to get sizes that were out of reach. He made sure we were happy with every purchase we made, and he let us know what the return policy was. Will definitely return to this cycle gear. Thanks Kyle!!"
"Always seem to find what I need at Cycle Gear. Everything is better priced that going to any of the local dealers. The sales guys are extremely helpful, even helped me mount my new electronics on my helmets. "
"Bought some gear and very happy."