"Spent a few hours gearing up with wife good time "
"Sales associates were friendly and knowledgeable. Great inventory selection. "
"Had to return an online purchase because it didn't fit as expected. The staff were very nice, and I was able to find what I wanted and made the exchange."
"got the helmet we needed good price sound advice great service fitting"
" Was very helpful and courteous. Took the time to make sure we were taking care of. "
"I stopped by just to take a look and wound up buying a pair of riding boots at over 50% off!!!"
"My destination for all my riding accessories. From jackets to boots, helmets, and gloves!"
"Super helpful, friendly, and good prices"
" I started my search for a full face helmet at another motorcycle shops. I was frankly shocked at the lack of safety knowledge. they basically sold the graphics and colors.
Went in to the Sam Marcos location and Alex help me and educated me on the safety features of the Shoei helmet and the fit. I was so impressed that I bought one for myself and one for my wife. I could not be happier with the shoei helmets, thanks to Alex."
"Great service as always each time i go in, very friendly as well"
"Great Experience knowledgeable staff lots of gear"
"Came in to exchange an item. It was cool I can exchange something I bought on the internet to this store. I'm happy about that aspect. But I'm customer service oriented and the people who work there don't seem to be happy to help. We were there an hour before closing time and didn't stay long because we found what we were looking for. They were just looking like they didnt want to be there. Oh well, just won't expect customer service . Just find things on my own next time. "
"The employees were less than knowledgeable and rude! They spoke down to me and my wife as if we'd never been around a bike and mocked my opinion regarding a product which had failed me numerous times when one of them recommended it to me. If I'd not absolutely needed to purchase from this store, I'd have walked out...Unfortunately, I was on a time crunch and had to have the item. I've been riding dirt, street, road, and atv/utv for over thirty years and possess several motorcycles and several atvs...I've spent my time not only riding, but building bikes and two kids who may have just gotten their M class on their licenses chose me to be the target of their aggression for their buddies and their girlfriends who were standing around...Oh, that's right...They had their buddies hanging around instead of assisting me or my wife...I almost forgot about that. In any event, I will NOT be shopping at Cycle Gear again and will be going online or to a dealer even if it costs me more and takes longer."
"Great customer service!!!"
"Great prices...great selection."