"They we quick and freindly"
"Walked in to buy a helmet and ruby found exactly what my girlfriend wanted and even helped Suggesting more gear. Definitely coming back "
"I was greeted and asked what I was looking for. They walked me to what I wanted and were knowledgeable about their products. So many places forgot about customer service. Thank you Cycle Gear, I’ll be back."
"Staff very helpful and wide range of knowledge,thank you for all the help will continue to shop CG :-)"
"Made a quick stop here and received great customer service."
"The people are very friendly and knowledgeable. What ever you want it’s in the store. I’ve shopped there for years and will continue to, "
"Great advice. Shown jackets around my price range. Explained features & benefits of each. Given plenty of time to explore each without sales push. Lots of selection "
"I’m glad your store representatives are informed , patient ,And very helpful "
"Lots of hands on training with excellent instruction. "
"The service here is amazing, the owner is a solid guy and goes the extra mile for his customers. I am not a friend but I always feel like one here. Thanks!"
"Knowledgeable about merchandise and accommodating with setup "
"The staff, from the store management, to all associates, are always polite, knowledgeable, and wonderful to work with. The store has good prices and no one pushes anything on you that you don't want or need."
"A few days ago, at the Santa Rosa store, I bought a Bilt summer riding jacket; the price was $129.99. I'm entirely satisfied with the jacket, but the day after the purchase, I received in the mail a notice of a Cycle World sale, offering the same jacket a $99. I really feel that the salesman should have let me know that if I waited a couple of days, I'd be able to save 30 dollars. I'm a long time Cycle World customer, and this is the first time I've had any reason to complain.
Owen Edwards"
"People on the floor & behind the counter were very helpful but not pushy."
"Needed a new relay they had it in stock. "