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Featured Review


Verified
5/5

2017-07-02

I would have said "No Way!"

"Six months ago, if someone had told me that I'd be looking for motorcycle gear, I would have said "No way!" But a few short weeks ago (5 to be exact), I bought a scooter, took a motorcycle training class, and started riding. But as with many sports, you need equipment. In the case of cycling, you need protective clothing and a helmet at the very least. Add to that the fact that I live in Tucson and it's summer and temperatures are over 100 degrees daily, this can seem daunting.
I found a huge selection of jackets, pants, boots, gloves, helmets -- everything you need. I'm fortunate that we have a Cycle Gear here in Tucson, but it's a small store and we ended up ordering a jacket I had seen on line. I had emails and phone calls to keep me up to date on the progress of my order and I rushed down when it finally came in. Unfortunately, it didn't fit. They had no problem taking it back and helping me find a more comfortable alternative. I feel much safer with a protective jacket. We also found some Heat-Out tee shirts. The staff were familiar with these shirts and wear them themselves. They helped with sizing and we're very happy with them. Our other purchase that day was a bluetooth communication system. We knew nothing about these, but they educated us and actually installed them in our helmets for us.
Cycle Gear is my new favorite store. They treated us as they would friends.
"

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Verified
5/5

2017-06-25

Couldn't be better

"New to riding. Ordered a jacket and a helmet that both didn't fit right. Returned for other replacements with no hassle at all, no questions, and I was so impressed by how helpful Nick was. Felt like he actually cared and was just there to help out a new rider like myself. So much relief from a customer service standpoint."

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Verified
5/5

2017-06-18

Excellent customer service.

"Selection and customer service were perfect. Thanks again!"

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Verified
5/5

2017-06-16

Cycle Gear

"Staff is attentive and willing to share experiences, advice and insight into products. Large selection, not the best stuff but for the majority of the motocycling world it is good enough. Prices are right and protection adequate."


Verified
5/5

2017-06-13

Customer service

"The staff belives in customer service. "


Verified
5/5

2017-06-10

experience with Cycle Gear

"Every time I have gone to Cycle Gear, whether I buy or look, the staff has always been friendly and helpful."

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Verified
5/5

2017-06-06

Best shop in town !!!

"Was in a hurry and guys did a great job and helped me out got me out of there in no time we'll appreciated "

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Verified
5/5

2017-05-22

Tucson Cycle Gear

"Always treated well and prices are always very competitive. Great deals and pleasant staff."


Verified
3/5

2017-05-20

Wrong spark plugs

"I was sold the wrong spark plugs, but didn't notice until after removing the old ones. I returned to CycleGear to find the spark plugs needed were not in stock. They refunded and referred me to a MC shop across the street."

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Verified
3/5

2017-05-17

my visit

"I was in and out, found what I needed. Need more scooter stuff"

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Verified
5/5

2017-05-15

Good products at a good price. Staff has been very helpful on every visit.

"Myself and my family have purchased quite a few items from this store over the years. Every time the staff has been helpful and given great advice on products to consider. Only thing I can think of to be careful of is any item in a huge discount bin or greatly marked down. I purchased a nice mesh jacket market down a lot. Good thing I'm thin because the arms are a bit tight but that's probably why it was deeply discounted. The Bilt branded helmets are a great price and comfortable. Buy one for your biker friend who rides without......"


Verified
5/5

2017-04-19

Great bike parts store

"great selection of inventory & friendly service... I traveled to Tucson for Easter from Fort Collins Co. I make a point to stop at shop every time I go south."

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Verified
5/5

2017-04-07

Love these guys

"Luke was awesome. Prompt and took very good care of all my needs. All other staff are very attentive and friendly and courteous. Highly recommended place for parts and accessories, best of all, excellent service. "

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Verified
5/5

2017-03-13

awesome service!!

"went in for a blue tooth helmet...they helped me try it on and used the Bluetooth with my phone. Walked out satisfied with the service and the helmet."


Verified
4/5

2017-03-06

Bilt

"If I wanted bolt I would just go shop at Walmart I didn't see anything that was main brain for Joe Rocket icon or anything like that for Street this place is more like off road type of place"