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Verified
5/5

2019-11-08

Quick, easy!

"They gave me the best price for my iPhone 6 I could find anywhere! As soon as they received it they payed me. "


Verified
5/5

2019-11-07

Unmatched in customer service and prices

"I had used decluttr before when selling some movies. The process was easy and I made some money on things that were just sitting around. This time, I wanted to see how they did with buying some big ticket items such as ipads and iphone XS max. I tell you, the price they offered beats out the other competitors, and the turnaround time once received is super quick. I had also reached out once to inquire about my package, and the customer service was super friendly and precise with their answers. I will be selling all of my items now to Decluttr in the future. Great company"

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Verified
1/5

2019-11-06

STILL HAVE NOT RECEIVED PAYMENT

"I sold my Iphone 6 plus . Initially was told that I would receive $126 , then was told the phone didn't meet those standards, so was being reduced to $106... they then told me they would send the money via ACH to my checking account after I gave them all my info . That never happened - they claimed it was because there was issue with my bank ( hard to believe ) . They then told me they would send me a check , which was fine. I emailed them two weeks later and they said I should have it by 10/27 . On November 1 , I emailed them again and they said the check was cut on 10/15. Thats all they said.. They did not say they will look at this to find out where the payment is ... nothing ????? Here it is November 6 and I am still waiting . In the meantime , I sold another Iphone on BuyBacktronics ... will see how that goes, but cannot be worse than Decluttr ... Obviously, I don't intend on using them again ... Horrible service and even more horrible follow up ..."

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Verified
5/5

2019-11-03

So easy to do, why not do it?

"This is the third time I have used Decluttr. It is so easy to use, why not send your unused items to them and get paid for them! I sold a bunch of CD's and a phone. Next up is our unwanted DVD's. "

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Verified
5/5

2019-11-02

Would definitely recommend and use again

"Everything was handled within the timeframe they gave (shipping and getting paid) Great communication via email updates and app. Was given the amount they offered. I was skeptical but I couldn't be more pleased. "

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Verified
5/5

2019-10-31

Great first impressions

"This was my first time purchasing from Decluttr. It was great! Good products at great prices. Shipping was fast too."

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Verified
5/5

2019-10-30

Super easy and fast!

"I’ve shipped out over 1,000 movies/games/books the past year and have yet to find an easier way to get paid for my unwanted junk!"


Verified
5/5

2019-10-30

Happy with my purchase

"Never bought used phone before. I am glad I bought from Decluttr after reading reviews."

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Verified
5/5

2019-10-29

Great deal with good peace of mind!

"I received a great deal on my iPhone X purchase for my Mom. It was also nice to get good peace of mind with the warranty provided. Nice."

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Verified
5/5

2019-10-29

The Best Way to Decluttr!

"Easy to use app! Fast turnaround! Easiest money I ever made!"

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Verified
5/5

2019-10-29

Quick and easy

"Very simple set up. Price guaranteed. No hassle"

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Verified
5/5

2019-10-25

Fast and fair prices

"I have sold several times and my experience was good every time. Fair offers, free shipping, fast processing. I would recommend Declutter to a friend. "


Verified
5/5

2019-10-25

Old iPhone

"I had an old iPhone that i need to get rid of. A broke college student got some extra cash because of you guys! Thanks!!"

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Verified
1/5

2019-10-24

Worlds worst customer service ever!

"They have the world worst customer service! They only have chat and email in order to get ahold of them. They shut down their phone lines. They had issues with their system sending refer a friend codes to get the extra 5$ for referring people but it said we will send an email with a code and it was never sent so I emailed and chatted with different people and none of them helped me they said to bad we can do nothing for you as you didn’t put the code on the order before you sold it. I asked for a supervisor and they told me one would talk to me the following morning and that never happened. Would never recommend, they are scammers and liars as well as a horrible business. Don’t ever do business with them! "

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Verified
5/5

2019-10-24

Quick and easy...Great quality!

"I had previously ordered a refurbished phone from another company and while the phone looked great when I received it...the quality was really poor. I was hesitant to try refurbished again, but didn't want to pay full price for new. The experience here was great. You would NEVER know that my phone is refurbished and the whole process was quick and easy and I saved money on my new phone. I'll be using them again!"

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