"website worked well, waiting on product"
"I just ordered a set of definitive technology speakers listed at a great price and definitely good value. The process was smooth and painless. Now I have to wait for delivery and will follow up."
"Amazon payment not working"
"It was good except for this forced survey"
"Looking forward to using the product!"
"Great price for Kef speakers!"
"Great price! easy payment!"
"quality audio products, great prices, would recommend."
"Had to call and talk to customer service before ordering online and everything went smoothly.
Now we just need to wait 7-14 days to check out the speakers..."
"Just placed an order for one speaker as a trial. If all goes well I will be ordering 9 more speakers and other support products."
"I found DAV online during a search for purchasing ATMOS speakers about 6 months ago. I have since made 2 purchases from them in the last 6 months. They have a very good selection of high end products and brands to choose from that matches or exceeds other potential stores to shop at. DAV has always had prices that beat the other competition. I will search DAV first for any future purchases before thinking of looking anywhere else.
Mike from New Hampshire"
"Bought a pair of speakers from this place, saving just $300 off a brick and mortar, standard dealer. Requested an RMA on the last day of eligibility for it, as I was not completely satisfied with them. Also, although listed as "new", it was clear that the boxes had been opened, retaped and packed so these were not factory new, fresh products as advertised. There were no defects with them however.
AS soon as i requested a Return Authorization the rep immediately started talking REstock Fee, deduction for shipping costs., etc.... All I wanted was a return authorization for full refund, with me paying to ship the items back. Their return policy actually states that the restocking fee and deduction for shipping costs apply if you return without an authorization or if you cancel an order that has shipped. They weren't interested in abiding by what their confusing, poorly written policy actually says, even when we reviewed it together, nor did they inquire whether or not I was interested in exchanging, possibly for an upgraded set, which was a possibility. The shipping cost they stated I would have to eat was about twice what my local Staples had told me based on the size and weight of the boxes, and the return zip code. I am sure they get more favorable shipping rates due to volume than a buyer does as an occasional shipper. For the savings, I would have been better off dealing with a full dealer, who would be concerned with your satisfaction, and would allow a trade in or return within a reasonable time frame.
Apparently, these guys want you to go listen elsewhere, and buy from them or just buy blind. I could not find the product I decided on hooked up anywhere else to listen to, so I took a chance. It was not worth it and would only deal with them again if I was fully familiar the product, but given their attitude, would probably look elsewhere for future purchases.
Only interested in their dollar. Beware and avoid - New York attitude and values. "
"The check out is very easy and quick."
"I will tell you when I receive shipment."
"Actually brought a model above what I'd planned because of
your great prices! "