"12 hours dealing with customer service over $40.00.

Seller fees amount to close to 20% of sales.

Absolute rip off/terrible company."

"Sold a NIB pair of $29 reebok princes cut shoes (nurse shoes) in original box with original tissue on Nov, 20th 2017. Shoes were originally purchased from Sears. November 28th, the buyer claims they are not authentic and were not the style they ordered. We had no other shoes for sale or listed.

Item was listed as no returns, buyer likely found a sale on Black Friday. Of course, I should eat the shipping fees both ways so they can save.

Messaged the buyer numerous times and never got a response. Even uploaded the original receipt. Ebay has been holding my funds since Nov 28th, 2017. I contact Ebay on January 2, 2018 in regard to my held funds that should have been returned on Dec. 28th 2017 since the item was never returned, Ebay proceeds to start a new case against me for the buyer on January 2, 2018 and issues a shipping voucher at my expense due to my call. I then questioned who authorized it and got no response. I was passed around and pretty much got told tough luck.

Ebay has now extended the return window long past the 30-day window. I'm still without the shoes, my fees, my money is still being held and they pulled more cash to return ship the item.

I then tried to close my account but cannot close until they finish stealing more money. Will be cancelling Ebay ASAP. Ebay has too many issues that don't appear at Amazon..
"

"The only time I use Ebay any longer is when I need electronic parts from China which I can no longer get from Radio Shack. Otherwise, I purchase from Amazon which I receive in about three days. Shipping from EBay resellers is a carp shoot and almost always takes much too long to receive."

"Hello

I have used ebay to buy an used GPU. I paid in full amount instantly with valid credit card and my money got exchanged to usd.

The seller cancelled the order after two days of payment. He said he shipped the item but he did not.
My payment refund became pending for 5 days.
The money is being refunded in usd and not my credit card for some reason. So I lost about $65 to exchange it back to japanese yen. (Order amount is $950) 
Moreover ebay suspended my account saying your actions pose threats to the community.
All I did since registering is ordering this used gpu. And I used my legitimate credit card through my paypal which I have for about 10 years now.
I tried to resolve the problem or at least understand why my account is suspended without any result. Ebay support simply told me to look for other auction websites.

Ebay says it protects buyers but what happened here is
1. I lost my time because my money got stuck on pending for 5 days
2. I lost money because my money got exchanged to usd and not refunded back to my credit card.
3. Was not allowed to make fair feedback for the seller. Apparently the seller caused big annoyance to me and he lied that the item is shipped already so a bad feed back should be fair. But I could not post feed back due to account suspension. Apparently the seller ran away with his actions.
4. I had the frustration of going into all of this hassle for no understandable reason.

I linked to screenshots that prove all of this horrible experience.

http://prntscr.com/hunb5w
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 http://prntscr.com/hunkix"

"Do not ever buy from eBay their money back guarantee is a farce, they do not protect their buyers I ordered an item that was delivered to the wrong address and returned to the sender and they refused to refund my money. There's no protection for any customers when you order. Bye bye eBay"

"Ebay powers that be please understand that your days are numbered. I have purchased 6 items over the last 40 days and only one gave immediate positive feedback. I, as the buyer chose the seller from thousands of others, they did not choose me. YOUR sellers don't give positive feedback until the buyer gives it first. This cries out to me that there are way too many sellers with something to hide. Amazon is going to crush you, Sam's club, Target, ETC. Those companies are trusted. Ebay is slowly becoming a company that cannot be trusted by consumers. Con men swindlers are becoming the norm on Ebay. It is time that Ebay gives the positive feedback so corrupt sellers can't hold buyers hostage. You can revoke my account any time. There are way mor choices out there for US to choose.
It was nice knowing you."

"There seems to be no guarantess or any assurances with this site. Policies are not clear. They charge over 10% for each item you sell. You have to pay for the label to sell. Basically you pay for everything and your responsible for everything and hopefully the buyer doesn't say you broke it when they really did because now you gotta pay for some more things. Dont do it. Its not worth the hassle. Your better off selling on Facebook or offer up. I even called and was hanged up on and when I finally got through to somebody they clearly did not care about my concerns and told me we'll send an email and hopefully the buyer replies if not there's nothing we can do... That's eBay for you. Buyer got away with my product and money without my approval. "

"I paid for an item that was instantly cancelled due to the sellers description being completely inaccurate.

I requested a refund immediately after my payment and the seller requested I paid 1/4 of the payment due to my cancellation, which is completely ridiculous as it was the sellers fault for misrepresenting the item.

eBay did not refund my item and after explaining my situation 6 times to 6 different representatives, nobody was able to help me.

The seller hasn't sent the item nor the refund and I'm left with nothing and eBay nor PayPal have helped my situation, despite their collective 20% share on this scam!

Please avoid this company at all costs. This isn't the first time something like this has happened.

Their Buyers Protection Guarantee is an absolute joke."

"Bargains are harder to find now, the fees for selling is high. Mostly cheap china made wares. Use to be much better. Stores that offer free shipping is great. Can usually find anything you're looking for. Shipping times internationally can be long. Customer service has always been great though."

"Last week a family friend decided to purchase a vehicle using eBay Motors. The vehicle was decent for the year and the price was even reasonable. Nothing raised any red flags. He ultimately purchased several eBay cards to complete the transaction and received correspondence from eBay regarding the transaction. He was supposed to text drive the vehicle but it never arrived. When contacted, eBay had no knowledge of said transaction eventhough he all the documents he received from them. None the less he is out of over $1000 and eBay has yet to respond to the situation. So just beware when purchasing a vehicle online."

"I'm a longtime EBay user. The fees are off the charts now so you have to be REALLY careful. Look at everything before you list. I don't recall it ever being this bad. Won't use for selling any longer. "

"I listed a 1982 gold Panda coin and sold to China on Ebay. On my listing there were 8 large photos with very fine definition for the coin. The coin was uncirculated and in perfect condition. A week later the China customer requested to return and said there was a small scratch on the coin. I said when I sent out the coin, there was no scratch at all. He also said the scratch can be seen from my listed photos. If so, why did you bid on it? I refused to accept return because gold coin could be switched. Ebay took all money in Paypal ($450) and gave it to the buyer. It is ridiculous. I will never ever sell anything on eBay. I am still thinking about a lawsuit for this."

"eBay knows they have you pinned in a corner. They charge you 10% commission on both product sales AND shipping. I'm not sure how they can sleep at night knowing they are ripping people off. Unfortunately your only other options are OfferUP or Craigslist, and then you wait around for people to show up who never have enough money to buy what you have for sale.

eBay also needs more restrictions on foreign sellers. There should be a search selection allowing buyers to choose the countries they want to purchase from. I choose North America, and inevitably half the stuff that show up on my search ends up shipping from China anyway. "

"Two times in the past nine days they have "removed" my items for bid THE LAST DAY OF THE BIDS!!! The 1st item was at $1300, and the 2nd was up to $1900. The only reason they could give was because we removed Paypal as the primary payment form. Even though we went through Ebay to use their gateway system to process credit cards. Apparently there are no kick backs from credit card companies.
Their C.S. reps are apparently ALL outsourced because not ONE every one I have spoken to has been from India, and absolutely USELESS for resolution. They don't care what happens to ANYONE as long as it doesn't affect their bottom line.
"

"They take way to much for sales. Made me sick for a couple days from shock of what eBay claimed from my $4000 sale.

I recently had a seller lie to me about a low mileage engine he stated came from a low mileage van. He had pictures of the van, engine, odometer and the vin. My engine was worn out. I traced the engine serial number to the donor vehicle vin and it did not match. Ebay would not gelo me at all. Then the seller sold another engine using the same pictures, odometer and vin# as the one I bought. I reported it to Ebay and they did nothing. After two weeks the seller sold that engine to someone and there was nothing I could do frim keeping someone else getting scammed. Money is more important to them. "