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Product & services pricing
3.13/5
Chance of future purchase:
3.13/5
Shipping & packaging:
3.75/5
Customer service:
1.67/5
Return/Replacement policy:
3.13/5

4/5

2017-10-01

Platform is very good, but service depends on individual sellers

"I like shopping on eBay. Individual sellers have a lot of great stuff and prices are fair. I usually cross-check them with Amazon and usually same products are cheaper on Amazon, which has better terms of warranty."

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2/5

2017-09-27

It's ok

"eBay is supposed to be cheaper than other places selling second hand things. But looks like it diverted away from its initial model. You can rarely find cheaper deals on it. And autobidding it's just a silly feature. Can't win with it against bigger resellers there."

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1/5

2017-09-24

horrible, waste ,loss of money

"The worst website that i have seen.i have ordered a product (with AWB Number 451726168095 & Order no. 4605740263675)from ebay and today(24.08.2017)one courier boy (Rahul k.R+91 80866 78934 from delhivery )called me by morning and he was like they cant deliver the product at my house.i told him that in ebay its like they have door delivery in my postal pin code(688529).even he didnt agree and he just kept that product in a stationary shop near my house and told me to collect it,his behaviour is like insulting me.so i called ebay customer care and they where like they cant do anything today because Sunday is off for them.I dont know how much secured is our products which we get through ebay.try to avoid purchase products from ebay.atleast dont pay the cash before gettkng the product,try to use cash on delivery."


1/5

2017-09-24

They only have 100% refund mentioned, they do not honor it.

" I was not satisfied buying the product as the quality was not as per mentioned,still the eBay team did not bother and cancelled my return and refund request. Never buy from this site. "


1/5

2017-09-21

Holding seller money

"ebay is holding seller funds on items that have been delivered and seller feedback received. just a way for ebay and paypal to use the money and not release the funds to the seller that has meant the requirements for selling"

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1/5

2017-09-20

Ebay and paypal bouncing fraud that allowed to be happened due to systems separation to customers

"Be aware that paypal and ebay systems are not synced together to comply with messages and directions emailed to Ebay Sellers. paypal do not cover fraud that happened to sellers (unpaid items), and ebay is deleting transactions from seller account if paypal is canceling transaction of payment due to lack of funds on buyer's account (which is one of the case for unpaid items). seller do not have any means on ebay to open claim on deleted (cancelled by paypal due to unsufficient funds on account) for unpaid item, as well as do not have any means on paypal to open the case as Receiver of money (only Sender of money can open a claim).
to be short - do not use Paypal when selling on ebay.
"

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1/5

2017-09-12

EBAY is a fraud!!!!! The DO NOT SUPPORT THE SELLER!!!!

"My son sold an item for $700 and received a notification from the EBAY APP saying "it's ok to ship item.' Then he sent the buyer the shipping info. Then the seller cancelled the order and EBAY IS OKAY WITH THAT!!!! IT WAS A SCAM AND THEY WILL NOT PAY MY SON BECAUSE 'THEY DON'T HAVE THE $$$$$. WHAT TOTAL EBAY IDIOTS TO SEND THE NOTIFICATION WHEN THEY DIDN'T HAVE THE $$$$$."


1/5

2017-09-07

horrendous would never ever use ebay again,

"i sold a few clothing items for a grand total of £20.32. also tried to sell a mobile phone which went for £200.00 because i was a new ebay member a hold was put on receiving payment for mobile which was pending for 3 weeks in my paypal account. the buying cancelled purchase and put a dispute claim in through paypal due to not receiving item. i was charged a fee of £11.74 in august and have now just been charged another fee of £28.85 to come out in September.
so for making a grand total of £20.32 i have payed back in fees £40.59.
EBAY IS A TOTAL RIP OFF STAY WELL CLEAR AND USE OTHER SELLING SITES THAT ARE FREE!
"

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1/5

2017-09-06

horrible policy

"i purchased headlight never received the product the postal service claim that they left it in the mail box immagine how you going to fit 2 big boxes in a old small mail box ebay refuse to refund my money."

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1/5

2017-09-04

Horrible when things go wrong

"I have been with ebay right from the start and I have to say they have become an utter monster. ebay just wasn't designed to sell new goods, it was aimed at the second-hand market and it really shows. They are absolutely terrible when it comes to new items and the way they handle companies and customers. The short of it is that they don't care as long as they get their money. Everything will be fine until the sale goes wrong. These days ebay is flooded with bad sellers and Amazon re-sellers, and ebay just don't care. The moment you get a problem the first issue you are going to have is even trying to contact Customer Services, the second issue will be that when you do finally contact them you realise they just don't want anything to do with it. Their attitude is very much, "it's your purchase so it's your problem". They have just reached a size where they have stopped caring. "

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1/5

2017-09-01

No help from eBay as a Buyer.

"Pretty fed up with eBay right now (and I have been a member nearly from the start).
So glad Amazon exists!

I purchased shoes from a seller, they arrived - two different lengths. I filed a request to return them. Seller filed eBay for "help" with this request. Ebay jumped in and denied my request to return shoes saying it was "buyers remorse" when right shoe was 10 inches and the other was 10 1/2 inches. How rediculous is that?

I'm not out my money thanks to eBay and cannot do anything with these shoes. Ebay even suggested I try to resell them - being a dishonest seller is just fine with them. BUYER BEWARE!
"


1/5

2017-08-31

Buyer took my item and asked his credit card to stop payment. Ebay and PayPal did nothing to protect me

"I sold my iPhone on ebay and got payment through PayPal. Ebay took $68 and PayPal took$20. After a month the buyer went to his credit card company and and disputed the charge. PayPal asked me to return the money so now I lost my iPhone, and eBay and PayPal took the money and couldn't protect me. The worst thing is to sell anything on eBay. "

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1/5

2017-08-30

Do not buy IOOMOBILE JETSO MOBILE, EBAY not helping customers when items go to custom

"I'm very disappointed with Ebay policy to defend dishonest sellers.
I reporting a situation that could occur for an item worth250 or 2500 dollars.
Fortunately I only lost 25 dollars..but some Chinese seller won it.

I was unable to select an automatic resolution for this transaction.
I was having trouble with this item **** seller by this seller ioomobile.
The product has been sent rapidly (in one week or so), but the time interval given by the seller is one month (more than time to avoid any return from paypal, bank or other payment method).
Product has been stuck in custom (Portugal, an EU country), I don't understand why, because I've order tents of things, even from China\Malasia\Hong Kong, and never occur before. Is there a possibility that the seller hasn't done the paper billings right to avoid paying taxes? I'm very suspicious about that.
However, I don't have any responsibility for the item going to custom, and no information about this situation is reported in the item description.
Other strange situation was that after this transaction, the remaining item available has raised its price to 500 euros (I bought this for 22 euros). This is a very strange situation and, if not legal,very suspicious to say the least.

I have reported this situation to Ebay's email, ****@****, because the seller has given a time wind of one month (previously pointed out), so no automatically mechanism were available on ebay site to ask for anything that could be asked for (help, refund, cancel transaction, whatever..). Moreover, all the structure, organization and ways to do anything on Ebay's site when I problem arouses to the seller is incredibly not clear and almost impossible to get anything done.
The answer from ebay, by email, was that I needed to give the seller time to make things right (not sure what that means..) and that probably I would have my money back or partial refund (some sand to people's eyes, like we say in my country).
When this one month window ended I logged in on ebay and asked for a refund in this item\transaction site. What happens next is surreal. The seller in a few minutes canceled the refund, asked to Ebay to step in (what ever that means..), and finally the decision was made to not refund and to close this case. I have appealed to reopen the case, with the argument that the item was going back to the seller, because that's what happens when you do not pay the custom charges. In only a few minutes Ebay has refuted this appeal with the argument that the custom charges should be paid by the buyers.
At the end the only person that was impaired in this situation was me (the buyer).
I'm not buying this custom charges history, and that's how some company in China makes money without given away its items.

And that's my story, not buying on Ebay again, for sure.
"

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1/5

2017-03-31

eBay Nearly Made Me Go Rogue With Help From Auction Essistance!

"eBay does not care about the sellers when they have issues. I got my account suspended because of a buyer claiming a fraudulent dispute even after evidence proves that the item was sent and signed for.
I forwarded all info to eBay thinking it would be in my favor. Did it go my way? Nope. They sided with the buyer despite the evidence proving otherwise. Buyer gets their money and the item and I get my account in the negative and suspended outright.
Tried several months to get in contact with eBay to get my account reinstated, but with no success. All that time wasted which I just gave up.
Only other option was to go stealth using the help of Auction Essistance: www.auctionessistance.com. I am back on, but I am pretty sure it won't be for long since eBay does some dumb things to begin with.
"


1/5

2017-08-18

Absolutely terrible!

"I sold an item on EBay for $265 + $15 shipping. Shipping actually came to $16.80. Then, PayPal raped me for $8.42. Ebay charged me $30.00 for the sale.

280.00
- 16.80
- 8.42
- 30.00
-----------
$224.78 net

That is disgraceful! You won't catch me selling on the POS ever again!
"

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