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Verified
5/5

2008-02-22

"I bought two DMC TZ3 batteries from them, and they were apparently from a bad batch because they couldn't retain much charge after a few ("

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Verified
4/5

2007-12-28

"After ordering a battery, a representative contacted me within a few hours telling me that it wasn't available. We decided their available products wouldn't work for me, so they refunded my money the same day. Not a great situation, but they handled it efficiently and professionally. I would definitely order from them again. "

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Verified
5/5

2007-07-06

"Great store. Found my NB-4L battery for only $14 and $6 shipping. Best price I could find from a reputable online merchant. Had my battery within a week. Only nitnoid is the web site showed my SD1000 in fine print as compatible, but did not show it listed on the details page of the battery itself. I works fine and I have a 30-day money back guarantee and 1-year replacement warranty. Suweet."

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Verified
5/5

2007-06-12

"Fast shipping Good quality product. very satisfy.
Will defenitly return to the store.
"

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Verified
5/5

2007-04-13

"I ordered some batteries and a charger at a bargain price. The products were delivered in 2 or 3 days via U.S. mail without any extra shipping charges. The products were exactly as advertized, and function perfectly. I would happily order again from this merchant."

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Verified
5/5

2006-08-01

"I bought a battery for a laptop I was almost sure I'd never find, but they had it in stock and it got to me in five days (and two of those days were the weekend). I even managed to input the wrong zip code, but I emailed customer service and it was fixed almost immediately. If I ever need another laptop battery, I know where to shop."

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N/A
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Ability to determine if a product was in-stock real time
Ease of ordering online
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Verified
5/5

2006-05-07

"Found this seller on Froogle, decided to try because I saw good rating for the store. Ordered 2 batteries and got them in a timely manner. They works longer than the old battery on my Canon camera. I am happy."

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
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Resolving problems
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Making decisions on their own
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Verified
5/5

2006-05-01

"I live in Europe. I searched on the internet and found that this store has international shipping service and their prices for products are very cheap. Then I ordered two battery packs (Sony NP-FP50)for my video camera recorder from this store. My order was shipped by USPS Global Express Mail. I received the batteries shortly after I placed the order. The quality of the batteries is excellent. I am very satisfied with the service provided by the store and also the products. In future, I will come back to this store again if I need to buy something for my PC, video camera and camera etc."

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Resolving problems
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Making decisions on their own
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Overall customer service
Customer service being trustworthy
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Verified
3/5

2006-04-15

"**EDITED 4-27-06**
I would just like to say that EBuyBatteries gave me a full refund for the cost as well as shipping. They were prompt and courteous. I only wish their product had lived up to their customer service because I was really looking forward to using the battery charger/battery. But I may purchase from them again, it could've been just a fluke.

----previous post------
I received my order for a battery and AC/car charger for my Panasonic DMC-FZ7 digital camera. I was impressed by the quick shipping as the product was delivered within four days. The problem was that the battery didn't hold a charge and that one of the charger's plastic tabs that holds the battery in place during charging was broken when I received it. I just sent in a request for an RMA number and I understand that I'll incur the costs for return shipping. So far, this has not been a good experience but I will update after I receive my replacement.
"

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
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Being trustworthy
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Verified
1/5

2006-04-11

"Updated 4/14/06: I found this site by searching froggle. I was impressed by all the possitive reviews, but I was fooled. Not only did I not get any confirmation of shipping, they told me the Confirmation was caught by "Spam filters" that I do NOT have. They replied with "Wait a week" when I contacted them 10 days after the order. I received the items late (on 4/12). No customer service, no fast order processing. Ebuybatteries did offer to refund my shipping charges of 6.00, however I haven't received this credit as of yet. BE CAREFULL WHEN YOU ORDER, FIND A BETTER MERCHANT.

In addition they contacted me more after I received the product to modify this review, then they did while I was looking for my items. More proof they really do not care about their customers.
"

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Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
Being knowledgeable
N/A
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-03-03

"Great experience overall. I placed an order for a Dell battery on Thursday night, it was shipped promptly on Friday via USPS. I received it by Monday in a Priority Mail package, fast by any carrier standards. Shipping was reasonable considering how much faster than expected the package came in.

The battery came properly packaged in foam padding. The dimensions of the battery are good and it fit into the laptop just fine -- often times third party batteries aren't built to proper dimensions and don't fit well.

The battery has a 20% higher capacity than the OEM battery and so far it is everything as advertised. The price is very competitive to OEM batteries and even competing third party batteries.

Overall I would do business again with them without hesitation.
"

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Verified
5/5

2005-12-01

"This is a 5-star seller on the web, and I am very satisfied with their service. The merchants are cheaper than any other stores that I can find, and turn-around time is quick. The merchant arrived on time as they promise, and is in very good condition. I will continued to do bussiness with this seller as long as it carries the items that I want."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Ton
Verified
5/5

2005-10-22

"I got a reasonable price battery from this store. It's a good quality product comparable to the well-known brand. The delivery time was also very short."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-09-22

"Shipped same day, received in two business days. Product exactly as ordered.
Received email verifying receipt of order, another email telling of order in processing, another showing shipment by USPS w/confirmation number, and one more with extra info and link to FAQ. Almost overkill with follow-up.
"

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