ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.75/5
Chance of future purchase:
4.75/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2014-08-26

"This is the second canopy that we have ordered from eCanopy. We have used the first one several times and it is LIGHT, easy to set up, has very good features (like the button style locks and the dial knob to increase the tension on the canopy) It was shipped promptly and I got notices from the company noting my shipping date. We are really pleased. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-26

"Great selection with the lowest prices anywhere on the web and quick service and shipping. And free shipping too !! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-26

"Good service - much better than the Caravan people"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-26

"I recently received my order (Caravan 10x10 package) and am very pleased with every aspect. Huge selection, quality product, low prices and very fast service. Couldn't be happier. I will be using my canopy for craft shows and will be ordering again when the time comes for a second canopy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-26

"We as a department have been using eCanopy tents for several years. We are located in S. Texas where it is always windy and we have found the aluminum frames hold up much better in the 20-30 mph winds we typically see in our area. The tents are durable and easy to set up and well worth the investment.
Richard Krauss
City of McAllen Parks and Recreation
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-26

"Great job. Love my GigaTent!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2014-08-22

"Have 2 extra small poles and 4 red stakes, the instructions are very very poor and took 3 of us 7 hours to put it up because of the instructions , and should have had cordless nut driver. Other wise it seems to be a good unit."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-21

"It was my first time I bought something from this website and guess what? I was searching for every other thing in this website rather than even Amazon. I bought my "Eureka Ouftitter 6" tent from this website cheaper than anywhere and it came totally fine and brand new without any problems, last 3 days I was on mount rainier national forest and I really love the tent and its features, easy to install and the best for those people who like to buy a tent to stand inside of it. Ive searched all the tents and this one is the only one which durable, stable, solid and reliable. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-08-20

"I can&say enough. Customer service is quick and polite. The shipping is fast. I will definitely use this company again. I rate them a 10+++++
Monica Hempfleng
Fairhope Al.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-08-19

"Great price, great tent. Couldn't be happier. It came when they said it would and in plenty of time for our party. Easy to put up and just what we needed. I will definitely be getting the tie downs and the screen, and looking into getting a bigger tent for a few weddings coming up."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-19

"We love our new canopy. Love the sides, especially the fact that they slide easily. It rained and I was so happy to have all the sides to protect my books that I sell. It is very well made and very sturdy. Well worth the extra money for this tent!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-19

"I would recommend eCanopy to anyone looking for a tent. I purchased a tent to be used at an art fair. The tent arrived quickly and is super easy to set up and take down!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-19

"Great price. Arrived very quickly. Product was as described."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-19

"We needed a new frame for our canopy & used eCanopy's website to order what we needed quickly & easily. Great prices & it arrived on time.
We'll definitely use eCanopy again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-19

"Good job. Will use it soon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A