ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.75/5
Chance of future purchase:
4.75/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2014-05-13

"I recently ordered a Caravan 10 x 10 canopy from eCanopy.com. I took the free shipping, and received the canopy just 4 days later! I set it up to see how easy it would be because I have to set it up alone. It was much easier to set up than my smaller, lighter weight canopy, and it is extremely sturdy. There are several levels for the roof, and they allow plenty of headroom. The top comes to a point and will be visible over all nearby canopies. I have been searching for the perfect yellow canopy since last year, and I have found it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-13

"Fast Service and product as described. A+A+A+ Recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-13

"Arrived early, great quality, shipped well packaged. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-13

"Quick shipping and great tent for the money. Already used it two nights, one day/night in heavy rain and winds. I did use seam sealer on the tent tub and on the fly seams. Perfectly dry! Nice product and reliable company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-08

"I took a long time looking for the right canopy for a good price. Color was a main concern for me. I wanted something that stood out and was me. I was looking for Pink. Another place had what they called pink but wasn't and was much more expensive. They did not offer colors in there moderatley priced canopies. Ecanopy did and when I ordered it I gave them plenty of time to get it to me and it was here so fast! I was shocked! With the special order color and all I figured 2 weeks! It was here in just a few days! I have never put one of these up alone. I have helpped people and was figuring I couldn't handle it myself, but I was able to just put it up alone and in minutes! I am taking it to my first outdoor show of the season and I am so excited to "show off" my pretty pink canopy! Thanks for making the buying experience a pleasure! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-07

"These guys are great. We needed a replacement tent top for our frame and we couldn't be more pleased with the fast service and quality of the product. If we need anaother tent for our team we are going to eCanopy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2014-05-06

"I purchased a four-man Timberline from eCanopy, they had the absolute best price I could find. The tent arrived quickly (within three days of ordering). "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-06

"The website was very easy to navigate, the online ordering was simple and took only a couple of minutes. I am extremely impressed with the rate of turn around from the day I purchased (On a Sunday) and the day of shipment (Friday of same week). I was able to track my purchase using the emails that were sent from e-canopy. Would recommend this site to a friend because of free shipping and reasonable/comparable prices. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-29

"Great tent! Being able to stand up inside is awesome. I took it to a festival, and it rained really hard, but the tent stayed dry. The wind was pretty bad, but I still didn't need to stake down the fly cords. Also, it was pretty hot outside but this tent stay pretty cool with the giant windows. Very happy with this tent!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-29

"I'm very pleased with my purchase of a Eureka tent from eCanopy. I got a great price, not the absolute lowest price, but very close to it, and in my experience the lowest price is not necessarily the best deal. It shipped the same day I ordered it (or maybe the very next morning, I don't quite remember), and I received it on schedule about three business days later, being able to track it all the while through UPS. Oh, and as I recall, I even got free shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-29

"LOVE MY NEW CANOPY! GOT IT IN 2 DAYS!!!!!! WILL DEFINITELY SHOP HERE AGAIN"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-29

"The Canopy was shipped really quick and looked very sturdy. Have not had the chance to put it up yet but packed real easy and all parts were there. I would recommend this Canopy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-29

"Great experience! Easy to order, fast delivery, and product was advertised. I like the way they have their products displayed on the website, and made choosing what was best for my needs very easy.

Definitely will use again and recommend to friends!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-22

"Came as advertised. Works for my needs"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-22

"Caravan was wonderful. A represenative noticed that I may have ordered the wrong replacement part and gave me a call to straighten things out and ensure I received the right pieces to repair my caravan canopy. I was very impressed and thankful for the extra special customer service. I am caravan customer for life!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A