ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.75/5
Chance of future purchase:
4.75/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2012-10-02

"Product was exactly as described. One person is able to set up and take down. Taking down is a little tougher and getting it is the bag is the most difficult thing. Format for ordering is very easy. Shipping was super fast, we got the tent in less than a week."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-02

"I placed an order for a 12x26 shelter logic canopy.The price was great the shipping was free,and the delivery was as promised. I am a completely satisfied costumer. I will shop eCanopy again in the future,and will recomend eCanopy to my family and friends....thank you for a pleasant transaction..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-02

"Great website, easy to navigate and very informative. Best prices, and quick shipping. Wonderful shopping experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-02

"My experience exceeded all expectations. We decided to donate a canopy to our son's school for athletics and needed to do it quickly. Within about a week's span, all graphics were perfected, the item was selected and production began. A few days later the canopy arrived and it is wonderful and of excellent quality. I always try to "under promise and over deliver" and eCanopy certainly did that in this case. Thank You."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-01

"Best price compared to other websites. Quick shipment. Product was in excellent condition."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-26

"Fast and prompt service. I would order from them again. Thanks for your promptness"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-25

"eCanopy.com has a good selection of pop-up tent packages that include the tent, four sides, and a wheeled carrying bag. The price was excellent and shipping was included! We received the tent within a few days and it was easy to assemble. We are very satisfied with our purchase and with the service at with eCanopy.com."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-25

"eCanopy had the best price/package for the EZUp canopy. The delivery was fast, free, and arrived in perfect condition. Customer service was very helpful and made ordering quick and painless."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-09-25

"This was one of the nicest canopy's I have purchased and the delivery was quick. Would order from them in the future. Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-20

"I purchased a 12 X 12 shelterlogic shed to cover my 4-wheeler and lawn tools. it was just as I expected. the ordeering process was easy and I got the product the day it was expected. No issues and I would order from here again. Great price and service. The shelter was easy to install."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-18

"I have used this canopy once so far and am super impressed. I had previously bought one from Costco that was a nightmare to set up and take down. I returned it and found this one online for almost the same price, since it was on sale, and they even offered free shipping. It is much higher quality, more durable, better designed, and easier to set up. My husband and I set it up quickly without any struggle or confusion. I couldn't be more pleased."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-18

"Works perfectly!! Was so happy I could order it and receive it with in a week. We will definitley be ordering more from you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-18

"I am thrilled with my canopy! I've had several over the years & they all broke. Used it at the Celtic Festival all weekend & when the wind really picked up it was sturdy. Thank you for an excellent product at a fabulous price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-18

"I received my canopies as promised in great condition. Great value and I am looking forward to using them soon. One item I would suggest is better labeling of the material inside. This particular canopy fabric is listed on the website as being 600 denier water-resistant polyester, but I cannot find anything on the box, installation sheet, or tag on the material to confirm this. There is also not a packing slip to confirm what I received. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-18

"This was my first time using eCanopy.com. I'd been searching for a replacement tent for months, and couldn't find the combination of price and quality I was looking for. eCanopy is the only etailer I found that had exactly what I wanted, and they delivered it very quickly (and on-schedule). I would recommend them highly, and I will certainly use them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A