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Product & services pricing
4.75/5
Chance of future purchase:
4.75/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2012-07-18

"We ordered a Shelter Logic Portable Garage from eCanopy.com and were so pleased with the service, prompt shipping of our order, and free shipping within the contiguous u.s. With the free shipping, which saved us $450, I was concerned they would use a very slow method. Not so! We live in Alaska and received our order in just 2 weeks! Awesome! Thanks eCanopy.com! "

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Verified
5/5

2012-07-18

"Great company great canopy easy set up. Super fast delivery"

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Verified
5/5

2012-07-18

"Great service!!!!! Would defiantly buy from ecanopy again!!! Great selection!!!"

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Verified
5/5

2012-07-17

"My order arrived as promised on time. My eCanopy has worked like a dream. It is easy to assemble and disassemble and straightforward to understand. My neighbours have all bought one as a result of our experience. We are very satisfied."

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Verified
5/5

2012-07-10

"Odering was easy and delivery was quick."

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Verified
2/5

2012-07-09

"I used the canopy for the first time this weekend. First the positive....the materials used and construction of the canopy was EXCELLENT. We were very pleased. Now the negative....it was a slightly windy day and that frame rocked and rolled. We had 35 pound weights on every corner and yet the stsructure rocked from side to side. I sell fused glass. Glass people don't want their canapy to move in slightly windy conditions. Very disappointed. I think the poles are too flimsey."

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Verified
5/5

2012-07-04

"They were extremely helpful and handled my order quickly and precisely. They event made an adjustment to my shipping charges since it was going to get to me in time for my need. That was extremely cool!"

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Verified
4/5

2012-06-28

"This Shelter Logic product was selected because it was one of the few canopies that had a frame that was strong enough to be left up all summer and which was strong enough to survive a strong thunderstorm. The canopy arrived in 5 days and was not damaged in transit. As indicated in other reviews, I found that many of the frame pieces did not fit together without additional sanding of the tube ends and re-drilling of the button holes, after which some repainting was required. However, once the adjustments were made, it went up quickly and has withstood the weather quite well. A small amount of water pools on the tarp after a rain but it amounts to only a few ounces. So far, I am happy with the product."

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Verified
5/5

2012-06-27

"Got the tent a few days after I ordered -- nice tent and worked for the art fair. "

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Verified
5/5

2012-06-26

"I received the canopy within two days of ordering it. The directions for assembly were concise and easy to follow. I was able to do 90% of the work by myself with just a little bit of assistance to get the opposite set of legs on and the tent upright. I am extremely happy with the quality and simplicity of it. This canopy fits the needs that we expected."

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Verified
5/5

2012-06-26

"My experience was wonderful. As per usual, I clicked "checkout" without thoroughly checking my address. It had pre-filled with my PO Box! Not good! I got on the phone and immediately called the company. They reassured me that they would take care of the zip code change, so the canopy would be delivered correctly. They were very friendly and helpful.

The canopy arrived in one week, and all is well.
"

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Verified
1/5

2012-06-26

"I was so excited to receive my ecanopy until the ridge poles would not fit into the 4way connector. I used wd40, vasoline, and a rubber mallet, but these poles were not going into the 4way far enough for the buttons on each pole to lock into place. I called shelter logic immediately and explained the situation, and without hesitation, I was sent two more 4way connectors. This tells me that this is not a new problem for ecanopy. So, I am still waiting for my 4way connector so I can assemble and use the product. The 4 way connectors arrived and the ridge poles still had to be persuaded to get the buttons to lock. The warranty is void if all the buttons do not lock into place. I have 3 buttons that will not lock and the poles are in so tight that there is no way to rotate the pole towards the button. If you want a permanent shelter, this is your item. If you are looking for a shelter that you can take down, do NOT order this product. If I could have taken the canopy apart, I would have put it back in the box and requested a full refund."

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Verified
5/5

2012-06-23

"The order was filled and delivered very quickly. The replacement product fit perfectly. I am very happy with my purchase and the overall transaction experience from start to finish. "

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Verified
5/5

2012-06-22

"I don't see how you could go wrong with these folks. Best price I could find, shipped same day and I got tracking info right away. A+"

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Verified
5/5

2012-06-20

"eCanopy has the most extensive website that I came across in researching pop-up canopies, with a great how-to-buy section that didn't appear to favor any particular manufacturer. Ordering and delivery was simple and as promised."

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