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Product & services pricing
4.75/5
Chance of future purchase:
4.75/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2020-04-17

Pop up

"Awesome got the walls to keep weather out! "

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Verified
5/5

2020-04-10

Exelent

"I bought my ShelterLogic 3 years ago. I have the canopy on from mid April until late October. It held up to the elements well. Looking foward to using my new canopy soon"

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Verified
5/5

2020-04-06

New shed

"Great...arrived earlier than expected! My son put it together by himself. Was going to add a picture. Can’t seem to do it. But it’s great! Thank you!"

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Verified
5/5

2020-04-06

first time purchase

"Google brought me to Ecanopy. I was able to find a great selection of accesories. I was very impressed witht the ease of creating and finishing a transaction"

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Verified
4/5

2020-04-02

Prompt service.

"Arrived in just a few days and no missing parts."

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Verified
5/5

2020-03-30

Fast and easy.

"They did what they said they would do."


Verified
5/5

2020-03-22

Amazing product and Service

"From start to finish ordering our canopy was smooth. Quick production and shipping. We are overly pleased, ecstatic actually at the quality and perfection of this companies canopies. Highly recommend and will purchase from this company in the future."

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Verified
5/5

2020-03-19

Fast and Easy Service

"I recently ordered a custom 10x10 canopy from eCanopy, I am very pleased with how easy and quick the process is. The tent arrived within a week!"

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Verified
5/5

2020-03-17

Alex

"Purchased two canopies for protection to my vehicles. "


Verified
4/5

2020-03-16

Pop up

"Order process was quick and easy. Only draw back was confirmation email was a couple of days in receiving due to having ordered on the weekend. Delivered on day promised. Did a dry run and found tent would be difficult to raise for one person but very easy for two people. Anxious to see how it stands up to Texas coast winds. So far so good. Would recommend this company as their customer service has been excellent."

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Verified
5/5

2020-03-12

Good service

"We ordered 2 products online. Ordering was easy.We got a back up call confirming our order and if we had any questions. Order was received in great time. Communication on shipping was excellent. Appreciate the extra attention and help."

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Verified
5/5

2020-03-10

Spring Forward

"I was told to expect it on the 10th. The 9th was young when a departing family member saw it had been delivered and sitting in the driveway!"

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Verified
5/5

2020-03-09

Quality

"Received my order very quickly and was very pleased to find such quality of workmanship of the product. Would most definitely order from this company again!"

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Verified
1/5

2020-03-04

Refused Refund

"Replaced an existing awning that had been in place for about ten years, also canvas. The night after it was installed, it rained. A significant amount of water accumulated on top of the awning (unable to drain off due to insufficient slope). Adjusted the horizontal mounting arms upward on the wall to increase the drop. Still holds approximately 1/2 gallon of water (so yes, the horizontal bars are not level).
Called to complain. Unit is not returnable if it has been installed, period. Service rep suggested taking the awning down and putting back up after the rain. REALLY? (screws to the wall). What a joke. Rep then proceeds to tell me the manufacturer says that this awning is not designed for rainy weather. What a joke.
BAD DESIGN. Won't be buying or recommending unless resolved.
"

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Verified
5/5

2020-03-03

10 x 20 canopy

"So easy to install... solidly built... worth every penny."

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