"I ordered a Caravan Displayshade 10 x 10 Canopy Package Deal + 4 Sidewalls - Open Box Item from eCanopy.com. The online ordering process was simple and easy. I was provided a shipping tracking number and received the item on time and without problems. No issues to report. Good price, easy process & on time delivery."
"Looking for tarp to cover my boat and this seem to be only place I could find the size I needed. Had question concerning actually size. I email them and they were quick to respond. Delivery was quick also. I haven't usred it yet so I waiting to see I how it does. "
"I was able to find the perfect canopy for what I need. Check out was smooth and shipping was quick. I will definitely be buying from eCanopy again."
"Ordering was easy and quick . The tarp I was looking for I could not find locally but Ecanopy had so many shapes , sizes and colors to choose from that they made it easy to find what I wanted . And when they say it's heavy-duty it's heavy-duty plus you can't beat the price. Not only will I recommend them to anyone that needs this type of product but will not have a problem using them in the future !"
"Ecanopy web page was easy to navigate to choose the correct, and color of the replacement canopy . The delivery was timely and wel packaged. I will lol differently use them again"
"Had trouble with electronic payment and eCanopy went all the way to get the transaction completed."
"It’s was good but I misread the description and I thought it included the top"
"Fast answer fast delivery and good package "
"Rapid, excellent service!"
"I ordered a sports logo canopy tent for a neighborhood event. Online it said it would ship and arrive in two days, so I ordered it on a Monday. When the shipping date arrived with no follow-up shipping email, I contacted customer service. First time, I was told that it was a short delay and would go out the next day. When it didn't, I contacted customer service again, and got an extremely helpful customer service representative who explained that my particular canopy was actually not available at this time.
My customer service rep then went out of his way to look into options and contacted me back with an alternate more expensive canopy (nicer design, more tent coverage) and asked if I would be willing to take the nicer one at the same price. By now it was Thursday morning with my event on Saturday. I said I loved the nicer design, but was concerned that the shipping would never get here and offered to pay for expedited shipping. He said it was taken care of and I watched as my order was overnight delivered to me by Friday morning! It was a big success at our neighborhood tailgating event!
In today's society, it seems like Customer service is an afterthought, but I was extremely impressed with the customer service of eCanopy.com. I will absolutely go back to them for other purchases!"
"My experience could not have ben better! The site was easy to navigate. I received my order in a very timely manner!"
"Simple and efficient ordering and quick delivery. Exceeded my expectations!"
"We love the canopy. It's beautiful and the quality is excellent. This is our second order because a huge storm damaged our previous one. "
"Everything went just as you said!"
"It was great to receive it early, and before the weekend.
Really appreciated the fast turnaround at your warehouse!"
"Site was very easy to use, choices were great, price a little high but I hope the QUALITY is GREAT, too."