"I ordered a Caravan Displayshade 10 x 10 Canopy Package Deal + 4 Sidewalls - Open Box Item from eCanopy.com. The online ordering process was simple and easy. I was provided a shipping tracking number and received the item on time and without problems. No issues to report. Good price, easy process & on time delivery."
"Got my canopy at a sale price. Shipped to me quickly. Canopy is now throwing shade. Very happy with my purchase."
"I bought this frame for my canvas tent because I didn't want to deal with a bunch of poles and ropes. It is a darn near perfect fit for my tent. Just a few tweeks will be needed."
"Very nice quality and fast service "
"I recently ordered the UnderCover 10x10 R-2 Professional Vending Aluminum Frame Instant Canopy with CRS Enclosure - UC-2R10CRS. Upon checking the canopy out I found it to be a high grade frame and decent cover and sidewalls. While this is a commercial show tent it is much heavier than those you find at the local home improvement stores. Looking for many years of service out of this one. "
"Ordering this portable garage was very easy on the website. I was amazed on how quickly it came. I read and re-read the instructions on assembly and laughed at the three hours it said it would take to build. The build was actually not hard at all. The hardest part was the first outside rib attaching to the first inside rib. After that it went together like a puzzle. It took my wife and I longer than the three hours the instuctions said it would take, but we got it done. And it looks great!
Thank you"
"The customer service agent at e-canopy was top-notch. Kathy is 5-stars!! She went above and beyond to continue tracking my order - which was 5 days late and arrived damaged. "
"The hardest part was deciding what to order!
So many choices.
Great variety, great colors.
Prompt processing and shipping."
"I needed a canopy for an art festival that was to take place in two weeks. I called and talked to Kathy. She went above and beyond what a normal employee would do. She called the warehouse to ask to expedite the order. Then she called me a couple of days later to say that she saw that it went out. She actually called me! I got my canopy in a few days, and it looks great! Kathy was super friendly and very concerned about my situation. I am so grateful for happening to get Kathy’s help. I highly recommend this organization."
"i TRIED CALLING TO GET INFORAMTION, BUT NO RESPONSE, SO I FIGURED I WOULD JUST GO AHEAD AND ORDER WHAT I TOUGHT I NEEDED. THE PHOTO WAS INCORRECT BUT I WENT AHEAD AN ORDERED BASED ON DISCRIPTION RATHER THAN PHOTO. lUCKILY I GOT WHAT I NEEDED. SHIPPING WAS QUICK, QUALITY OF PRODUCT IS GOOD."
"Great company to deal with. "
"I put this canopy up all by myself with no issues. The roof clips in to the side bracket. The sides attach beautifully and zipped perfectly without any stress on the fabric. The D rings are very helpful for ratchet straps to hold it down. It feels very spacious inside with a high ceiling. The infrastructure on the inside is strong enough to hold lightweight items for sale. I love the silver lining on the inside. I feel I have increased my merchant credibility with this pop-up and I look forward to selling my handmade where’s from it. I’m very happy and I love it. It was worth every single penny. A great investment."
"It is great when a company like eCanopy really wants to know how customers view eCanopy products AND even better when eCanopy takes to heart complaints. We purchased 3 tarps that were advertised as being a certain finished size (e.g.,11.5 ft x 19.5 ft), but when the tarps arrived, they were just less than 11 ft 5 inches x 19.0 ft! 6 inches is a lot to be off. This wasn't eCanopy's fault because the manufacturer's PRINTED label clearly stated that the finished tarp was 11 ft 6 inches x 19 ft. 6 inches. Fortunately, we waited until the tarps arrived before we starting cutting poles to build a carport, so when all was said and done, the tarp did nicely fit the new carport. Because I took the time to phone eCanopy, they processed a $15 refund which was both unexpected and unnecessary ... but now they have a long-term customer!"
"This is my second set of canopies. My first two lasted 5 years through incredible weather and refuse and they're still strong!"
"so far it is what was advertised, fast service easy to set up and all parts were included. The only thing we did different was to use self tapping screws at all joints to secure it together. Well satisfied."
"The tents frames are sturdy and well made. I love the pull rings to take them down. The tent covers are light and UV protective, I love that. These tents will last a long time, they are a great product for a reasonable cost.
The customer service is excellent. How nice to actually be able to speak to someone in person. It was very helpful to received shipping emails to let me know where and when.
Thank you for making my life as a crafting vendor better.
Lori Haley
Artistry by Lori Haley"